HVAC Technician: Field Pro with Training & Growth

Peaden Air Conditioning, Plumbing & Electrical; Panama City (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Peaden Air Conditioning, Plumbing & Electrical in Panama City, FL is seeking a full-time HVAC technician to perform in-home service calls on modern systems. You will diagnose, repair, and install equipment, ensure customer satisfaction, and contribute to revenue goals through informed product recommendations.

The role requires a high school diploma or equivalent, a valid driver's license, and a commitment to ongoing training, including EPA and NATE credentials as you advance.

Qualifications

• High school diploma or equivalent.
• EPA/NATE certifications desired.
• Clean driving record with insurable history.
• Ability to safely work from ladders and access points.
• Willingness to pursue ongoing HVAC training.

Responsibilities

• Complete HVAC in-home service calls on equipment less than 10 years old, ensuring customer satisfaction with assistance and oversight.
• Establish rapport with customers to recommend the right products and services, addressing their specific needs.
• Ask lifestyle questions to effectively troubleshoot heating and cooling system malfunctions.
• Educate and assist customers in selecting the best financing options and maintenance plans.
• Understand and meet sales criteria, holding yourself accountable for exceeding revenue goals.
• Demonstrate professionalism and expertise to win new referrals and encourage repeat business.
• Collaborate with customer service and dispatch teams to ensure the overall success of the business.
• Maintain a clean, organized job site and a well-stocked, inventoried service truck.
• Participate in training sessions, morning meetings, trade shows, and retreats to continue professional development.
• Train and mentor apprentices, ensuring they develop the skills needed for accurate repairs and installations.
• Ensure accuracy and timeliness with invoices, timecards, curbside feedback, and option sheets.

Skills

HVAC knowledge

Troubleshooting

Customer service

Communication

Teamwork

Self-motivated

Education

High school diploma or equivalent

EPA/NATE certifications (desired)

Job description

Full-Time | Monday-Friday | 7:00am-4:00pm (on call as scheduled)

High School Diploma or Equivalent Required

Driver's License Required

Employer will Conduct Background Check, Drug Screen, and Motor Vehicle Records Check

**Responsibilities**

• Complete HVAC in-home service calls on equipment less than 10 years old, ensuring customer satisfaction with assistanceand oversight.
• Establish rapport with customers to recommend the right products and services, addressing their specific needs.
• Ask lifestyle questions to effectively troubleshoot heating and cooling system malfunctions.
• Educate and assist customers in selecting the best financing options and maintenance plans.
• Understand and meet sales criteria, holding yourself accountable for exceeding revenue goals.
• Demonstrate professionalism and expertise to win new referrals and encourage repeat business.
• Collaborate with customer service and dispatch teams to ensure the overall success of the business.
• Maintain a clean, organized job site and a well-stocked, inventoried service truck.
• Participate in training sessions, morning meetings, trade shows, and retreats to continue professional development.
• Train and mentor apprentices, ensuring they develop the skills needed for accurate repairs and installations.
• Ensure accuracy and timeliness with invoices, timecards, curbside feedback, and option sheets.
  
  

**Requirements**

• Knowledge of local HVAC codes and the ability to apply them in practical, on-the-job situations.
• Proven experience with heating and cooling systems, demonstrating competence in troubleshooting and repair.
• Commitment to ongoing education and training, aiming to obtain NATE certification.
• Strong organizational skills with exceptional follow-through abilities, ensuring tasks are completed efficiently.
• Excellent verbal and written communication skills to effectively interact with customers and team members.
• Passion for Peaden and a deep appreciation for the brand.
• High integrity with advanced social skills and the ability to build meaningful connections with clients.
• Possess a desire for continuous improvement, striving to be a better technician each day.
• Outgoing personality that thrives in a fast-paced, goal-driven environment.
• A competitive individual contributor who values teamwork and enjoys contributing to the collective success of the business.
• Highly motivated, self-starter with a positive attitude, adaptable to different challenges.
  
  

**Required Qualifications**

• A strong desire to pursue a career in the HVAC industry, demonstrating enthusiasm and commitment.
• Basic mechanical aptitude, with a willingness to learn and apply new skills in HVAC terminology and practices.
• A clean and safe driving record, with a valid drivers license and insurable driving history.
• High school diploma or equivalent.
• Ability to safely work from 32 extension and 12 step ladders.
• Willingness to invest in self-study and attend HVAC training seminars and classes to enhance knowledge.
• Commitment to acquiring industry credentials such as EPA and NATE certifications.
• Ability to follow written and verbal instructions, applying learned skills in the field.
• Commitment to developing and applying excellent customer service skills in all interactions.
• Ability to pass background check, drug screen, and motor vehicle record check.
  
  

**Job Responsibilities**

Adhere to company policies and procedures, maintaining a professional appearance and attitude.

Assist with residential heating and cooling installations, following the guidance of the lead installer.

Report to job sites on time as scheduled and communicate arrival and departure times with dispatch.

Maintain job site cleanliness, restock truck materials, and dispose of used equipme t and materials appropriately.

Educate customers on addit