HVAC Technical Trainer or HVAC Instructor

HARP Home Services; Windsor (CT); On-site; USD 100,000 - 105,000; Full time

Job summary

Harp Home Services in Windsor, CT seeks an HVAC Technical Trainer to design and deliver technical training programs, supporting field technicians across sites. The role emphasizes hands-on instruction, documentation, and ongoing program refinement to improve performance and customer outcomes.

The ideal candidate has 7+ years in HVAC service, 5+ years in Training and Development, EPA Type II/Universal certification, and strong communication and organizational skills, with willingness to travel

Qualifications

• Minimum 5 years HVAC Training & Development experience
• Minimum 7 years HVAC Service experience
• EPA Type II or Universal Certification
• Familiarity with schematics and technical drawings
• Experience in equipment repair and property maintenance is desirable
• Excellent communication skills
• Strong organizational skills and travel ability

Responsibilities

• Develop and deliver training programs focused on HVAC/R systems, equipment repair, and property maintenance.
• Create instructional materials with schematics and technical documentation to enhance learning.
• Conduct hands-on training sessions in real-world scenarios.
• Assess trainees' understanding through evaluations and feedback.
• Stay updated on industry trends and advancements in HVAC technology.
• Collaborate with management to tailor programs to training needs.
• Maintain records of training sessions, progress, and feedback for continuous improvement.

Skills

Communication

Organizational skills

Training delivery

Problem solving

Job description

Harp Home Services in Windsor, CT and HD Air in Springfield, MA are seeking a dynamic, experienced HVAC Technical Trainer to join our team! Harp and HD Air are trusted names in plumbing, heating, air conditioning, and electrical, offering unmatched levels of customer service and technical expertise. Our employees are the core of our business, and our people-first culture ensures that we can deliver on the Harp/HD Air guarantee with each employee and customer who we service. We believe that happy employees = happy customers!

We offer competitive compensation, consistent, year-round work, professional and personal growth, wellness, and a fun, friendly work environment.

The HVAC Technical Trainer is responsible for providing technical support as well as design and conduct training & development programs to improve individuals and organizational performance. The role determines training objectives, and assesses technical needs through surveys, interviews with employees, and consultation with managers. The trainer role requires technical expertise, excellent customer service, strong problem solving skills, ability to address and complete customer concerns and the concerns of our HVAC technicians in a timely manner. Strong organizational skills are required.

The ideal candidate needs a minimum of 7 years HVAC service experience with 5 years of Training and Development experience.

Responsibilities

• Develop and deliver training programs focused on HVAC/R systems, equipment repair, and property maintenance.
• Create instructional materials that include schematics and technical documentation to enhance learning experiences.
• Conduct hands-on training sessions that allow participants to practice skills in real-world scenarios.
• Assess trainees' understanding of technical concepts through evaluations and feedback.
• Stay updated on industry trends and advancements in HVAC technology to ensure training content is current.
• Collaborate with management to identify training needs and tailor programs accordingly.
• Maintain accurate records of training sessions, participant progress, and feedback for continuous improvement.

Requirements

• Minimum 5 years HVAC Training & Development experience - REQUIRED
• Minimum 7 years HVAC Service experience - REQUIRED
• EPA Type II or Universal Certification - REQUIRED
• Familiarity with schematics and technical drawings related to HVAC equipment.
• Experience in equipment repair and property maintenance is highly desirable.
• Excellent communication skills with the ability to explain complex concepts clearly.
• Strong organizational skills with the ability to manage multiple training sessions effectively.
• A valid driver's license is required for travel between training locations and job sites.
• Ability to adapt training methods based on the audience's skill level and learning styles.

Salary: $100000 - $105000 per year