HVAC Technical Solutions Engineer - Field Support

Thermal Equipment Service, Inc.; Lexington (KY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Training costs for HVAC Journeyman’s License covered

Salary while attending classes

Job summary

A leading HVAC solutions provider in Lexington, Kentucky, seeks an individual for a technical sales role. The candidate will provide outstanding customer service, technical support for HVAC equipment, and assist in installation and troubleshooting. Strong mechanical engineering skills are required, alongside excellent interpersonal abilities. The position involves inspecting projects, authoring reports, and providing training on new equipment. A Bachelor’s degree is preferred, and HVAC experience is a plus.

Qualifications

• Proficiency in technical writing for communications.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving abilities.
• Superior understanding of HVAC systems is a plus.

Responsibilities

• Provide technical sales support for HVAC systems.
• Assist contractors in equipment installation and troubleshooting.
• Conduct inspections and author technical investigation reports.
• Facilitate training for new equipment installs.

Skills

Technical writing

Interpersonal skills

Customer service

Problem-solving

Organizational skills

Knowledge of HVAC systems

Analytical skills

General computer knowledge

Education

Bachelor of Science in Mechanical Engineering

Bachelor's degree in other engineering disciplines

Tools

Word

Excel

Outlook

Job description

A leading HVAC solutions provider in Lexington, Kentucky, seeks an individual for a technical sales role. The candidate will provide outstanding customer service, technical support for HVAC equipment, and assist in installation and troubleshooting. Strong mechanical engineering skills are required, alongside excellent interpersonal abilities. The position involves inspecting projects, authoring reports, and providing training on new equipment. A Bachelor’s degree is preferred, and HVAC experience is a plus.