HVAC Service Technician II — Residential & Light Commercial

2240 Service Experts Heating & AC LLC; Grand Island (NE); Sur place; USD 48 000 - 62 000; Plein temps

Résumé du poste

2240 Service Experts Heating & AC LLC is seeking an experienced HVAC Technician to perform residential and light commercial service and maintenance calls. You will diagnose, repair, and optimize heating, cooling, ventilation, and related equipment while delivering courteous, professional service.

You'll inspect equipment, document work orders, coordinate with dispatch, and uphold safety standards. The role requires a high school diploma or GED, 2+ years HVAC experience, EPA certification, and a

Qualifications

• High school diploma or GED with additional training and 2+ years' experience in HVAC with technical training certification required
• Must possess all valid licensing or certification as required by laws for the geographical work area
• MUST be have Mechanical Journeyman
• EPA and safety certifications required
• Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories
• Proficient mechanical aptitude and the ability to operate all necessary tools and equipment

Responsabilités

• Works under general supervision to perform residential and/or light commercial service and maintenance calls
• Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner
• Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner
• Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks
• Completes routine maintenance and equipment cleaning as needed or required
• Responsible for delivery and removal of parts and equipment needed to complete service work
• Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer.
• Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability
• Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
• Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
• Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for
• Represents the company professionally, honestly, and ethically in all business matters and activities
• Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed
• Performs similar/other duties as needed or assigned
• Regular, reliable attendance

Connaissances

HVAC experience

Reading wiring diagrams

Electrical troubleshooting

Mechanical aptitude

Customer service

EPA certification

Safety awareness

Formation

High school diploma or GED

Description du poste

2240 Service Experts Heating & AC LLC is seeking an experienced HVAC Technician to perform residential and light commercial service and maintenance calls. You will diagnose, repair, and optimize heating, cooling, ventilation, and related equipment while delivering courteous, professional service.

You'll inspect equipment, document work orders, coordinate with dispatch, and uphold safety standards. The role requires a high school diploma or GED, 2+ years HVAC experience, EPA certification, and a