HVAC Service Technician II: Diagnostics and Customer Impact

2240 Service Experts Heating & AC LLC; Roanoke (VA); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

Top pay

PTO

401(k)

Medical Insurance

Training Academy

Disability Insurance

Life Insurance

Tools provided

Job summary

Service Experts Heating & Air Conditioning in Roanoke, VA is seeking an experienced HVAC service technician to diagnose and repair residential and light commercial systems. You will communicate clearly with customers, perform diagnostics, and carry out maintenance with attention to safety and quality.

Responsibilities include handling parts, documenting visits, and promoting additional products and services while maintaining exemplary customer service and professional conduct.

Qualifications

• 2+ years’ HVAC experience with technical training
• EPA and safety certifications required
• Valid driver’s license with clean record
• Ability to read wiring diagrams and troubleshoot HVAC systems

Responsibilities

• Perform diagnostic and service work on residential and light commercial HVAC equipment
• Communicate with customers to explain issues and required repairs
• Operate company vehicle and maintain equipment and parts inventory
• Complete forms, paperwork, and payments accurately and on time
• Promote products and services and upsell where appropriate

Skills

HVAC service

Customer service

Education

High School Diploma/GED

Job description

Service Experts Heating & Air Conditioning in Roanoke, VA is seeking an experienced HVAC service technician to diagnose and repair residential and light commercial systems. You will communicate clearly with customers, perform diagnostics, and carry out maintenance with attention to safety and quality.

Responsibilities include handling parts, documenting visits, and promoting additional products and services while maintaining exemplary customer service and professional conduct.