Senior HVAC Service Tech – On-Call, Residential/Light

2240 Service Experts Heating & AC LLC; Roanoke (VA); On-site; USD 36,000 - 45,000; Full time

Job summary

Service Experts Heating & Air Conditioning is seeking an experienced HVAC Service Technician for Roanoke, VA. Under general supervision, you will diagnose, repair, and maintain residential and light commercial systems, ensuring high customer satisfaction.

You will discuss options, promote services, and use a handheld device to document work. The ideal candidate has 4+ years in HVAC, EPA certification, valid license, and strong mechanical aptitude.

Qualifications

• High school diploma or GED with additional HVAC training and 4+ years’ experience.
• Valid licensing or certification as required by local regulations for the work area.
• EPA and safety certifications required.
• Skilled in servicing HVAC equipment and related accessories.
• Proficient with reading wiring diagrams and using HVAC diagnostic tools.
• Valid driver’s license with clean driving record.
• Able to work flexible hours and on-call shifts.

Responsibilities

• Perform residential and light commercial service and maintenance calls.
• Diagnose and resolve customer problems in a courteous, timely manner.
• Inspect equipment and perform diagnostics to prevent breakdowns.
• Complete routine maintenance and equipment cleaning as needed.
• Record job information using handheld devices and complete forms accurately.
• Collect payments and liaise with dispatch for status updates.
• Promote products and services to customers.
• Ensure company vehicle, tools, and parts are properly stocked and maintained.
• Maintain high levels of customer satisfaction and professional conduct.

Skills

Communication skills

Time management

Physical stamina

Customer service orientation

Mechanical aptitude

Education

High School Diploma / GED

Job description

Service Experts Heating & Air Conditioning is seeking an experienced HVAC Service Technician for Roanoke, VA. Under general supervision, you will diagnose, repair, and maintain residential and light commercial systems, ensuring high customer satisfaction.

You will discuss options, promote services, and use a handheld device to document work. The ideal candidate has 4+ years in HVAC, EPA certification, valid license, and strong mechanical aptitude.