Residential HVAC Service Technician

Test of Time Plumbing Heating Air & Electrical; Worcester (MA); On-site; USD 57,859 - 78,523; Full time

Benefits offered by this job

Health insurance

Long-term disability

Life insurance

Aflac insurance

401(k) with company match

Company truck for technicians

Birthday bonus

Paid vacation

Sick time

Bereavement leave

Boot allowance

License renewal reimbursement

Tuition reimbursement

Job summary

Test of Time Plumbing Heating Air & Electrical is seeking a Residential HVAC Service Technician to maintain, repair, and install a variety of heating and cooling systems. You will deliver excellent customer service and maintain high service quality in both home and small business settings.

The position offers competitive pay from $42.00 to $57.00 per hour, based on experience, plus an extensive benefits package including medical, dental, vision, LTD, life insurance, a 401(k) with company match,

Qualifications

• Demonstrate strong customer service skills.
• Explain problems and solutions clearly to customers and coworkers.
• Understand and communicate benefits of preventative maintenance.

Responsibilities

• Provide maintenance, repairs, and installations on HVAC systems per company standards.
• Deliver high-quality service experience to residential and commercial customers.
• Assist in diagnosing system issues and advising customers on best practices.

Skills

Customer service

Communication skills

Problem solving

Education

Certificate from HVAC Tech School

EPA Universal Refrigerant Handling License

Sheet Metal License

Tools

HVAC tools

Job description

Residential HVAC Service Technician

Test of Time Plumbing Heating Air & Electrical means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted presence in the Greater Boston and Metro West areas since 1976, we're recognized for our integrity and excellence in service.

We are currently looking for an HVAC Service Technician to join our team!

Job Description

Provide maintenance, repairs, and installations on a wide variety of residential and commercial heating and air conditioning systems according to company standards while delivering customers a high-quality service experience.

Pay Range: $42.00/hr.-$57.00/hr., depending on experience

Benefits

• Medical, Dental, and Vision Insurance (50% employer-paid for employee)




• Company-paid Long-Term Disability (LTD)




• Company-paid $50,000 Life Insurance




• Optional Aflac Accident Insurance




• 401(k) with 5% company match after 6 months




• Company truck for technicians




• Birthday Bonus (equivalent to 8 hours of pay)




• Paid Vacation:

  
  
  
  

  • 2 weeks during the first year

  
  

  • 3 weeks after 1-4 years

  
  

  • 4 weeks after 5+ years

  
  



• Sick Time (40 hours for full-time employees)




• Bereavement Leave (3 days)




• Boot Allowance ($300 per year)




• License Renewal Reimbursement ($300 per year)




• Tuition Reimbursement ($500 per year)

Required Qualifications

• 2-5 years of previous HVAC experience




• Valid driver's license




• Ability to work from a 28' extension ladder and a 12' step ladder




• Understand and communicate the benefits of preventative maintenance




• Demonstrate advanced customer service skills and the ability to clearly explain problems and solutions to residential and commercial customers and coworkers




• Demonstrate willingness to accept responsibility

Preferred Qualifications

• EPA Universal Refrigerant Handling License




• Sheet Metal License




• Certificate of completion from an HVAC Technical School




• Insurable driving record




• Possess most commonly used HVAC tools