HVAC Service Technician

Lex Air Conditioning and Heating; Plano (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

Dental benefits

Vision benefits

Paid vacation

Company truck

Phone & tablet

Gas card

Training & development

Team culture

Job summary

Lex Air Conditioning, Heating, Plumbing, and Electrical is seeking an HVAC Service Technician to service and repair residential systems, perform diagnostics, and provide cost estimates and recommendations to customers. You will conduct preventive maintenance, document services, and ensure safety compliance while meeting performance goals.

Applicants should have 2 years of residential HVAC experience, with TDLR and EPA certifications, strong communication, and troubleshooting abilities.

Qualifications

• 2 years’ experience as a residential HVAC technician.
• TDLR certification and EPA certification required.
• Strong communication and troubleshooting skills.
• Ability to work full shifts plus overtime.

Responsibilities

• Service and repair HVAC systems, analyze issues, estimate costs, and advise customers.
• Troubleshoot and diagnose HVAC issues and plan work procedures.
• Perform preventive maintenance and complete repairs.
• Deliver excellent customer service with professionalism.
• Follow safety standards and regulations.
• Keep accurate service records and parts used.
• Meet individual and team performance goals.
• Collaborate with team to support business needs.

Skills

Strong communication

Customer service

Troubleshooting

Safety compliance

Education

TDLR certification

EPA certification

Job description

The ideal HVAC Service Technician candidate should have exceptional customer service and HVAC service experience. Successful candidates are organized and able to perform in a fast-paced environment. This role reports to the Service Manager. Must be available to work full shifts plus overtime.

Key Responsibilities

• Service and repair HVAC systems: Analyze system issues and identify appropriate repair courses of action; prepare written work cost estimates and customer recommendations. Maintain truck inventory. Ensure necessary tools and equipment for each job are present.
• Troubleshoot and resolve issues: Complete diagnostic troubleshooting of HVAC Systems, checking the layout of existing HVAC devices and units to plan work procedures properly.
• Conduct maintenance and repair: Perform regular system checks and preventive maintenance to ensure reliability and efficiency. Complete repairs and offer recommendations for ongoing maintenance.
• Customer interaction: Deliver excellent customer service by addressing client concerns with professionalism and courtesy.
• Safety and compliance: Follow all safety standards and regulations to maintain a safe working environment.
• Documentation: Keep accurate records of services performed and parts used. Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records.
• Company: Ensure all work meets with company's quality and safety standards.
• Meet individual and team performance goals.
• Work collaboratively and support various business needs.

Qualifications

• Experience: 2 years’ experience as a residential HVAC technician.
• Strong communication skills
• TDLR certification and EPA certification required
• Strong technical troubleshooting skills
• Highly motivated with the ability to convert service calls into revenue ethically

Benefits

• Competitive pay and great work environment
• Comprehensive benefits package, including Medical, Dental, Vision and Life coverage.
• Paid vacation and holidays
• Company-provided iPhone and iPad
• Fully equipped company truck with parts, equipment, and gas card (For Qualified Positions)
• Training & Development: Continuous education and advancement opportunities
• Company Culture: Supportive, inclusive, and team-oriented work environment

Work Environment

Work in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodation may be made to perform essential functions.

Pay Range: $70,000 USD - $100,000 USD

About Lex

At Lex Air Conditioning, Heating, Plumbing, and Electrical, we’re not just a team—we’re a family committed to excellence. We proudly serve the Dallas-Fort Worth area with integrity, professionalism, and the kind of service that makes customers for life. If you’re looking for a company that treats you like family, respects your time, and helps you grow your career in the trades, Lex is the place to be. Come deliver the Gold Standard of White Glove Service—and get the support you need to shine.

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.