HVAC Service Technician

One Hour Heating & Air Conditioning; Indianapolis (IN); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Paid training

Health insurance

Dental insurance

Vision insurance

401k with company match

Life insurance

Paid time off

Referral program

Job summary

One Hour Heating & Air Conditioning in Indianapolis is seeking experienced HVAC Service Technicians. You will service and repair HVAC systems, uphold our Always on Time...Or You Don’t Pay a Dime standard, and use the True Cost Calculator on calls to guide pricing.

Two+ years of HVAC experience, EPA Type 1/2, and strong communication skills are required. This role offers paid training, company benefits, and advancement potential within a well-established brand.

Qualifications

• High school diploma or GED required.
• Two or more years of verifiable HVAC service experience required.
• EPA Type 1 and 2 required; NATE certification preferred.
• Must pass background check and drug screen; valid driver’s license.

Responsibilities

• Serve One Hour clients by servicing and repairing HVAC systems and components.
• Demonstrate technical excellence and uphold the company’s value proposition.
• Explain services and repairs clearly and ensure customer satisfaction.
• Test systems after service to confirm proper operation and fix.
• Complete paperwork accurately and outline recommendations on invoices.

Skills

Strong communication skills

Technical competence

Education

High school diploma or GED

Tools

EPA Type 1 & 2

NATE certification

Job description

One Hour Heating & Air Conditioning, an affiliate of Authority Brands, is excited to announce that we’re officially under NEW management and eager to add experienced HVAC Service Technicians to our team in Indianapolis Team.

What can joining the One Hour team offer you?

• The opportunity you deserve to build your career with a well-established company. We prioritize promoting from within!
• Competitive pay rates, plus commission potential.
• Paid training and professional development assistance.
• Service vans, fuel cards, company phone, and iPads provided.
• Referral program.
• A best-in-the-industry benefits package that includes generous PTO, health, dental, vision, 401k with company match, and life insurance!

There’s never been a better time to join our team!

Responsibilities

• Serve One Hour clients by expertly servicing and repairing HVAC systems and components.
• Focus on technical excellence in order to live up to the company’s unique proposition of Always on Time...Or You Don’t Pay a Dime!
• Utilize the Straight Forward Pricing Guide system, including the True Cost Calculator on each call.
• Assess systems to determine repair or replacement recommendations to clients. Explain to the customer each service and repair performed and make sure that the client is 100% satisfied with all work.
• Test each system after each service or repair is completed prior to leaving the customer’s home to make sure that the system is working properly and that it was fixed right the first time.
• Perform a proper inspection of the customer’s system to prevent future breakdowns.
• Accurately complete all paperwork and ensure recommendations are written on invoices.
• Explains Club Membership Agreements to every customer and maintain a conversion rate of at least 25% on non-Club Members and a 90% renewal rate on existing Club Members.
• Provide customer leads to the Sales Lead Coordinator when identifying a potential need for system additions or replacements.
• Obey the One Hour Code of Ethics, Team Rules, and Team Philosophy.

Qualifications

• High school diploma or GED required.
• Two or more years of verifiable HVAC service experience required.
• EPA Type 1 and 2 required.
• NATE certification preferred.
• Must display strong communication skills and technical competence.
• Must sign the Company Code of Ethics and agree to being videotaped for training and compliance purposes at least six (6) times per year.
• Must have valid driver's license and clean driving record.
• Must be able to pass a background check and drug screen.

Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions; however, we do not sponsor visas at this time.

Authority Brands Inc. is an Equal Opportunity Employer.

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.