HVAC Service Technician

Service Professor; Grand Ledge (MI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health care options

Company HSA subsidies

Life and AD&D insurance

Disability insurance

Year-round work

401(k) with company match

Company vehicles

Paid time off

Tools and uniform provided

Employee discounts

On-the-job training

License incentive payout

Team culture

Job summary

Service Professor is seeking an experienced HVAC technician in Michigan to maintain and repair residential HVAC systems. You will diagnose, repair, replace parts, and ensure safe operation for homeowners, with a focus on quality, efficiency, and customer communication.

The ideal candidate has 2 years of HVAC experience, EPA Universal certification, and a valid driver’s license. Knowledge of Service Titan is a plus; we offer on‑the‑job training and career growth within a team‑oriented culture.

Qualifications

• 2 years of HVAC experience; service preferred.
• EPA Universal certification is required.
• Valid driver’s license is required.
• Familiarity with Service Titan is a plus.
• Ability to obtain Chauffeur's license and DOT card with company assistance.
• Safety-minded and able to work in varied environments.

Responsibilities

• System Maintenance: perform routine inspections and preventive maintenance on HVAC systems.
• System Repair: diagnose and repair heating, ventilation, and cooling components.
• Customer Service: explain problems and estimates to homeowners.
• Upgrades assessment: evaluate existing equipment for upgrades and efficiency.
• Safety Compliance: ensure compliance with safety standards and codes.
• Customer Service: communicate needs and concerns to homeowners.

Skills

HVAC experience

EPA Universal certification

Driver's license

Service Titan knowledge

Chauffeur's license & DOT card

Safety awareness

Job description

Career Opportunities with Service Professor

Why You’ll Love Working Here:

• Affordable, High Quality Health Care options (company pays 70%)
• Company subsidized Health Savings Accounts
• Employer-Paid Basic Life and AD&D Insurance
• Employer-Paid Short- and Long-Term Disability Insurance
• Consistent, Year-Round Work We keep our teams busy in every season
• 401(k) with Significant Company Match Plan for your future while you build your career
• Fully Stocked Company Vehicles So you can focus on the job and get started quickly
• Paid Time Off Including holidays, floating holidays, and PTO
• Company-Provided Tools, Uniform, and Tablet
• Employee and Family Discounts
• Apprenticeship Programs and On-the-Job Training Learn quickly and grow your career
• Trades License Incentive Payout Program Earn cash incentives for achieving key licensing milestones! We recognize the value of your hard work and investment in professional growth when you obtain or upgrade your trade license, you’ll receive a financial reward for your accomplishment
• Positive, Team-Focused Culture

Your Day-to-Day:

• System Maintenance: Perform routine inspections and preventive maintenance on HVAC systems to ensure efficient operation. Clean and replace air filters, clean coils, and check refrigerant levels. Lubricate moving parts and inspect belts, fans, and motors for wear and tear.
• System Repair: Diagnose and troubleshoot issues with heating, ventilation, and cooling systems. Repair or replace malfunctioning parts such as motors, compressors, thermostats, and control systems. Test repaired systems to ensure proper functionality.
• Customer Service: Communicate with homeowners to explain problems and potential solutions. Provide estimates for repairs, parts, and labor. Offer advice on system upgrades, maintenance practices, and energy efficiency improvements.
• Upgrades: Evaluate ExistingEquipmentby i nspecting the current HVAC system to assess its age, efficiency, and overall condition. Older systems may require frequent repairs or lack modern energy-efficient technology. Check if the current ductwork, electrical wiring, and other components are compatible with newer, more efficient systems or upgrades.
• Safety Compliance: Ensure that all HVAC equipment and systems work meets safety standards and building codes to prevent hazards such as electrical fires, shocks, or short circuits.
• Customer Service: Communicate with homeowners to understand their heating and cooling needs, provide estimates for projects, and answer any questions or concerns they may have.

What Does It Take?

• 2 years of HVAC experience, service preferred
• EPA Universal certification required
• Valid Driver's license required
• Knowledge of Service Titan is a plus!
• Strong critical thinking skills necessary to adjust to the demands of the job
• Ability to obtain Chauffeur's license and DOT Card, we can help with these!
• Safety is always on your mind. Whether it be on the road, or in the field.

Physical Requirements: This position requires the ability to regularly stand, walk, bend, kneel, crouch, crawl, climb, reach, and work in confined spaces. Technicians must be able to lift and carry up to 5075 pounds, safely use ladders, tools, and equipment, and work in attics, crawl spaces, basements, and outdoor environments with varying temperatures and conditions.

EEOC statement: Atrium Home Services and its affiliated companies are dedicated equal opportunity employers and prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against based on such characteristics or any other status protected by the laws or regulations in the locations where we operate.