HVAC Service Technician

Greenwoodhomeservices; Everett, Northern (WA, KY); Hybrid; USD 34,000 - 55,000; Full time

Benefits offered by this job

Best pay

Paid training

PTO

Advancement opportunities

Paid holidays

Health benefits

401k contributions

Spiff program

Team events

Job summary

Greenwood Heating and Home Services is seeking a Service/Maintenance/Duct Vac Technician to join our Seattle-area field team. This full-time role offers on-site, on-the-road service with flexible hours and a robust benefits package.

Training is provided at Greenwood University, with opportunities for advancement within a growing family-owned company. The ideal candidate has high school diploma or equivalent, HVAC experience preferred, and proven customer-service skills.

Qualifications

• Confident and professional communication via phone and in person.
• Experience with and ability to navigate mobile devices (Apple products).
• Attention to detail when debriefing office or homeowner about your findings.

Responsibilities

• Gather information and data about equipment being serviced and diagnose issues.
• Navigate tablet software to review customer history and equipment details.
• Engage with customers professionally to understand needs and collaborate with team leaders when needed.

Skills

Communication

Mobile devices

Attention to detail

Customer service

Education

High school diploma or equivalent

Job description

LOCALLY OWNED AND OPERATED COMPANY!

PAID TRAINING AT GREENWOOD UNIVERSITY, COMPANY EVENTS, GREAT FLEET, HIGHEST PAY IN THE INDUSTRY (HOURLY AND SPIFFS/COMMISSIONS), SUPPORT FROM 40+ OTHER EXPERIENCED TECHNICIANS AND FIELD TEAM.

About Us

Greenwood Heating and Home Services, Washington's Oldest and Most Trusted HVAC Contractor. We have been in business since 1918 and have a stable and loyal customer base. Our team is over 170 strong individuals who collectively make us the most premier HVAC/Electrical/Plumbing team in Western Washington. We strive to be the most respected and professional team and provide the best customer service possible for our clients. We hire team members based on our Core Values of Pride, Professionalism, Communication, Safety, and Integrity, and once you are on board, we have a successful track record of providing quality on the job training that will get you all the knowledge and skills you need to be successful in this trade, regardless of position.

We are a growing team, and are always looking for opportunities for our team to grow as individuals in their career and their personal and financial lives. Join our team and meet many knowledgeable, friendly, and supportive people who see your success as a success of their own.

Service / Maintenance / Duct Vac Technician

As an equal opportunity employer, candidates will receive consideration without discrimination against race, creed, color, sex, national origin, handicap status, or veteran status.

Job Summary

Are you an HVAC technician who is looking to further expand your skills, learn new equipment, and hone your craft to be a highly proficient technician? Are you looking for a family owned company, whose customer base is expansive and loyal, and who can offer the best pay and benefits in the industry? OR Are you looking to start a new career that can be a life long development of applicable skills that you can take anywhere in the world? If so, Greenwood Heating would love to hear from you!

Greenwood Heating Benefits

• Best pay in the industry- We strive to be the highest compensated in the industry.
• Paid Training- Excellent training; on the job with senior technicians, in the classroom at our signature Greenwood Heating Install and Service School, the best all around training there is in the industry.
• Paid Time Off (PTO)- Robust PTO program, flexible days off to maintain a healthy work/life balance.
• Advancement Opportunities- Growing company with many opportunities for management, supervisor, or lead roles. Grow as an individual; hit your personal and financial goals.
• Paid Holidays- Major holiday closures and holiday pay.
• Health Benefits (Medical, Vision, Dental)
• 401-k Contributions
• Spiff Program
• Quarterly events (Mariners games, paintball), contests and auctions (sport event tickets, gift cards), annual employee appreciation dinner and awards ceremony.

Wage / Hours

This position is a full-time, hourly, and non-exempt position. Our business hours are 7am-6pm.OPTION FOR 4/10 SCHEDULE AVAILABLE AT REQUEST!!Our field technicians’ schedules vary based on workload and on call rotation (service tech only). Working hours may exceed 8 hours a day and exceed 40 hours per week. Wage depending on experience, licensing.

Location

This position is performed on the road in the greater Seattle area. Our service range is: North: Everett Area, South: Federal Way Area, East: North Bend. We have two shops in Everett and Tukwila.

Job Duties / Responsibilities

• Gather information and data about equipment being serviced. Diagnose system failures and issues, educate customer on findings, and offer recommendations for solutions.
• Navigate tablet software to understand previous history of customer and their equipment.
• Engage in client discussions professionally and politely to uncover their needs and works with their team leaders to address issues if beyond their knowledge base.

Job Requirements / Skills

• Confident and professional communication skills via phone and face to face interaction with homeowners.
• Experience with and able to navigate mobile devices (Apple products) with the ability to learn new software.
• Attention to detail when debriefing office or homeowner about your findings in the field.
• Service oriented and ability to interact with all customer service scenarios (positive and negative). Ability to empathize and work through challenging problem-solving situations.

Education and Experience

• High school diploma or equivalent preferred.
• HVAC experience required for Service Technician, with additional training provided. Maintenance Technician does not require any HVAC experience.

Physical Requirements

• Must be able to lift 50 lbs.
• Must be able to be on your feet / knees for extended periods of time.
• Must be able to work in crawl spaces and attics for periods of time.
• Must be able to work on ladders and drive a company vehicle.