HVAC Service Technician

Lex Air Conditioning and Heating; Dallas (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision

Paid vacations/holidays

Company truck with gear

Phones/tablets provided

Training & development

Team-oriented culture

Job summary

Lex Air Conditioning and Heating in Dallas-Fort Worth seeks an experienced HVAC Service Technician to diagnose, repair, and maintain residential systems while delivering clear, courteous customer service. You will analyze issues, provide accurate estimates, and ensure work meets quality and safety standards.

This role requires 2 years’ residential experience, TDЛR and EPA certifications, strong troubleshooting, and excellent communication.

Qualifications

• 2 years’ experience as a residential HVAC technician.
• Strong communication and customer service skills.
• TDLR and EPA certifications required.
• Strong troubleshooting capabilities and technical aptitude.
• Motivated to convert service calls into revenue ethically.

Responsibilities

• Service and repair HVAC systems, analyze issues, and prepare cost estimates.
• Troubleshoot and plan work procedures for installations and repairs.
• Perform maintenance checks and preventive service.
• Deliver excellent customer service and professional interactions.
• Document services performed and parts used accurately.
• Meet individual and team performance goals.

Skills

Customer service

Communication

Troubleshooting

Education

TDLR certification

EPA certification

Tools

HVAC tools

Vehicle maintenance

Job description

The ideal HVAC Service Technician candidate should have exceptional customer service and HVAC service experience. Successful candidates are organized and able to perform in a fast-paced environment. This role reports to the Service Manager. Must be available to work full shifts plus overtime.

Key Responsibilities

• Service and repair HVAC systems: Analyze system issues and identify appropriate repair courses of action; prepare written work cost estimates and customer recommendations. Maintain truck inventory. Ensure necessary tools and equipment for each job are present.
• Troubleshoot and resolve issues: Complete diagnostic troubleshooting of HVAC Systems, checking the layout of existing HVAC devices and units to plan work procedures properly.
• Conduct maintenance and repair: Perform regular system checks and preventive maintenance to ensure reliability and efficiency. Complete repairs and offer recommendations for ongoing maintenance.
• Customer interaction: Deliver excellent customer service by addressing client concerns with professionalism and courtesy.
• Safety and compliance: Follow all safety standards and regulations to maintain a safe working environment.
• Documentation: Keep accurate records of services performed and parts used. Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records.
• Company: Ensure all work meets with company's quality and safety standards.
• Meet individual and team performance goals.
• Work collaboratively and support various business needs.

Qualifications

• Experience: 2 years’ experience as a residential HVAC technician.
• Strong communication skills
• TDLR certification and EPA certification required
• Strong technical troubleshooting skills
• Highly motivated with the ability to convert service calls into revenue ethically

Benefits

• Competitive pay and great work environment
• Comprehensive benefits package, including Medical, Dental, Vision and Life coverage.
• Paid vacation and holidays
• Company-provided iPhone and iPad
• Fully equipped company truck with parts, equipment, and gas card (For Qualified Positions)
• Training & Development: Continuous education and advancement opportunities
• Company Culture: Supportive, inclusive, and team-oriented work environment

Work Environment

Work in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodation may be made to perform essential functions.

Pay Range: $70,000 USD - $100,000 USD

About Lex

At Lex Air Conditioning, Heating, Plumbing, and Electrical, we’re not just a team—we’re a family committed to excellence. We proudly serve the Dallas-Fort Worth area with integrity, professionalism, and the kind of service that makes customers for life. If you’re looking for a company that treats you like family, respects your time, and helps you grow your career in the trades, Lex is the place to be. Come deliver the Gold Standard of White Glove Service—and get the support you need to shine.

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.