HVAC Service Technician

Technibus, Inc.; Cincinnati (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Technibus, Inc. is seeking a skilled HVAC Service Technician to join our Cincinnati team. You will perform diagnostics, routine maintenance, and repairs on residential HVAC systems, ensuring safety and customer satisfaction. The role requires strong problem-solving and clear communication with homeowners.

The ideal candidate has 2–4 years of HVAC experience, a valid EPA certification, and the ability to work independently while meeting code requirements and company standards.

Qualifications

• High school diploma or GED required.
• Minimum 2 years’ experience servicing HVAC systems (residential and/or light commercial).
• Valid EPA Certification.
• Strong understanding of electrical and mechanical components of HVAC systems.
• Proficient in using HVAC diagnostic tools and software.
• Excellent communication and customer service skills.
• Ability to work independently with minimal supervision.
• Must pass background check, drug screening, and have a valid driver’s license with a clean driving record.

Responsibilities

• Respond to residential service calls and perform diagnostics.
• Perform routine maintenance like cleaning/replacing filters, inspecting coils, checking refrigerant levels, lubricating motors.
• Repair or replace defective parts and assist with installations per specs and codes.
• Explain issues and proposed repairs to customers and educate on system care and energy efficiency.
• Maintain accurate service records and complete work orders via mobile apps or forms.
• Follow safety procedures and ensure compliance with codes and environmental regulations.
• Coordinate with dispatchers to optimize routes and support team knowledge sharing.

Skills

HVAC troubleshooting

Electrical understanding

Customer service

Independent work

Education

High school diploma or GED

Job description

Job Summary

We are seeking a highly skilled and customer-focused HVAC Service Technician to join our team in Cincinnati, OH. This role is responsible for performing routine maintenance, diagnostics, and repairs on residential HVAC systems. The ideal candidate has strong technical expertise, exceptional problem‑solving skills, and a commitment to delivering excellent customer service.

Key Responsibilities

• Service Calls & Diagnostics
  • Respond promptly to residential service requests.
  • Use advanced diagnostic tools to troubleshoot and identify HVAC system malfunctions.
  • Test and evaluate system components to determine necessary repairs or replacements.
• Routine Maintenance
  • Perform preventive maintenance tasks, including cleaning and replacing filters, inspecting coils, checking refrigerant levels, and lubricating fans and motors.
  • Conduct seasonal system tune‑ups to ensure optimal performance and energy efficiency.
• Repair, Replacement & Installation
  • Repair or replace defective parts such as compressors, thermostats, motors, and valves.
  • Perform system upgrades or complete installations when necessary, following manufacturer specifications and code requirements.
• Customer Communication & Service
  • Communicate clearly and professionally with customers to explain system issues, proposed repairs, and maintenance options.
  • Educate homeowners on system care, energy‑saving tips, and available service plans.
• Documentation & Reporting
  • Maintain accurate and timely records of all service visits, including diagnostics, repairs performed, and parts used.
  • Complete work orders, service tickets, and electronic documentation using mobile applications or standard forms.
• Safety, Compliance & Environmental Practices
  • Follow all safety procedures, including safe handling and disposal of refrigerants and hazardous materials.
  • Ensure all work complies with local, state, and federal codes and environmental regulations.
• Team Collaboration & Scheduling
  • Coordinate with dispatchers and other technicians to optimize service routes and minimize downtime.
  • Support teammates through knowledge sharing, mentoring, and collaboration on complex repairs.
  • Perform additional duties as assigned.

Minimum Education

None

Minimum Years of Experience

2-4

Qualifications

• High school diploma or GED required.
• Minimum of 2 years’ experience servicing HVAC systems (residential and/or light commercial).
• Valid EPA Certification.
• Strong understanding of electrical and mechanical components of HVAC systems.
• Proficient in using HVAC diagnostic tools and software.
• Excellent communication and customer service skills.
• Ability to work independently with minimal supervision.
• Must pass background check, drug screening, and have a valid driver’s license with a clean driving record.

Physical Requirements

• Ability to lift and carry up to 75 lbs.
• Climb ladders, work in crawl spaces and attics, and handle outdoor conditions year‑round.
• Work in environments involving dust, heat, noise, and tight spaces.

License Required

Yes

Job Locations

US-OH-Cincinnati

EEO Statement

PLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affiantive Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

View Your Equal Employment Opportunity rights under the law.

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at [phone] or any IES office to request assistance.

IES Participates in E‑Verify

E‑Verify Information / Información sobre E‑Verify

English / Español

Right to Work / Ley de Derecho al Trabajo

English / Español