HVAC Service Sales Representative

Johnson Controls, Inc.; Wichita (KS); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation/holidays/sick time

Comprehensive benefits package

401K

Medical, dental, and vision care

Extensive training opportunities

Collaborative team environment

Commitment to safety

Job summary

An established industry player is seeking an HVAC Service Sales Representative to drive growth in their service business. This role focuses on building strong relationships with new customers, selling renewable maintenance agreements, and leveraging technical knowledge to meet client needs. The ideal candidate will thrive in a collaborative environment, utilizing their sales expertise and attention to detail to deliver exceptional service. Join a team dedicated to innovation and sustainability, where your contributions will directly impact the success of the organization. If you are passionate about sales and HVAC systems, this is your chance to shine!

Qualifications

• 2-3 years in progressive sales roles with proven results.
• Strong technical aptitude and attention to detail required.

Responsibilities

• Initiate and build profitable service relationships with new customers.
• Sell renewable maintenance agreements and manage customer needs.
• Use Salesforce to track sales progress and account status.

Skills

Sales Skills

Technical Knowledge

Presentation Skills

Customer Relationship Management

Problem Solving

Education

Post-secondary education

Tools

Salesforce

Job description

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive salary

• Paid vacation/holidays/sick time - 15 days of vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

• Extensive product and on the job/cross training opportunities with outstanding resources

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

What you will do

The HVAC Service Sales Representative is critical to the overall growth and profitability of the HVAC Service business! You will be responsible for initiating, establishing, and building profitable service relationships between new customers and Johnson Controls (JCI). You will focus on selling renewable maintenance agreements as the key building block for establishing these relationships, and you will work within an assigned geographic territory, working as part of a local branch office and teaming with sales and operations professionals within the branch. You will use sales tools to plan and document sales progress as well as increase business opportunity in current accounts and you are expected to obtain and close business on a monthly basis.

How you will do it

• Follow a disciplined and professional process to identify, target, and qualify prospective new customers and take advantage of market conditions and networks effectively to uncover new leads and contacts.

• Contact prospective customers and schedule appointments as well as build a referral network to identify new customers.

• Conduct sales calls designed to identify key sources of problems and/or dissatisfaction and consulting with Facility Directors regarding operating and maintaining heating/cooling, ventilation, and control system equipment.

• Develop a sense of urgency to resolve needs and position Johnson Controls as the supplier of choice. Propose solutions to prospective customers’ needs through creative and innovative application of local branch service capabilities with a focus on selling renewable maintenance agreements with an emphasis on digital service offerings, sustainability, and decarbonization. Understand the customer's business and speak their language.

• Review and finalize proposals with prospects and secure their commitment to the Johnson Controls solution.

• Conduct customer kick-off meetings, resolve customer issues, create pull-through opportunities, maintain service agreements, extend service agreements, and support the collections process.

• Keep management informed of progress and account status using the Johnson Controls Salesforce tool. Know when to call for assistance from management to keep the sales process moving.

• Develop and implement territory marketing plans consistent with the Johnson Controls Building Solutions business strategy. Attend and present at trade shows. Participate in professional organizations.

• Represent Johnson Controls professionally by conducting business according to the highest standards of quality, pride, integrity, and performance.

What we look for
Required:

• Two to three previous progressive sales roles with proven results.

• Aptitude for technical knowledge with high level of attention to detail.

• Enviable presentation skills complete with the ability to captivate in both individual and group communications.

• Selling of "service" and intangibles.

• Exposure to sales methodologies, standards, and disciplines.

Preferred:

• Knowledge of Building HVAC Systems.

• Post-secondary education.

• Previous experience in Salesforce.

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