HVAC Service Operations Manager

MOHR Talent; Shrewsbury (MA); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

401(k) with annual profit sharing

Medical, Dental, Vision insurance

PTO including vacation and sick time

Company vehicle

Employee discount programs

Job summary

MOHR Talent is seeking an experienced HVAC Service Manager in Shrewsbury, Massachusetts, to lead field service operations and oversee a team of service technicians. The ideal candidate brings strong HVAC technical experience, management skills, and a customer-focused mindset.

This position includes responsibilities such as managing service operations, ensuring compliance with safety standards, and driving team performance. Excellent compensation and benefits, including a base salary of $85,000–$90,000, are offered.

Qualifications

• 7+ years of HVAC technical experience required.
• 3+ years of management or supervisory experience within HVAC service operations.
• Experience managing field service teams in fast-paced environments.

Responsibilities

• Lead field service operations and manage a team of service technicians.
• Handle customer escalations and ensure service quality.
• Maintain compliance with safety policies and regulations.

Skills

HVAC technical expertise

People management

Troubleshooting

Customer service

Conflict resolution

Education

MA/CT/RI Oil Burner, Pipefitter, or Plumbing License

Job description

MOHR Talent is seeking an experienced HVAC Service Manager in Shrewsbury, Massachusetts, to lead field service operations and oversee a team of service technicians. The ideal candidate brings strong HVAC technical experience, management skills, and a customer-focused mindset.

This position includes responsibilities such as managing service operations, ensuring compliance with safety standards, and driving team performance. Excellent compensation and benefits, including a base salary of $85,000–$90,000, are offered.