HVAC Service Manager - New England Field Lead

Carrier Global Corporation; Canton (MA); On-site; USD 79,000 - 158,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid time off

Disability insurance

Tuition assistance

Job summary

Carrier Global Corporation seeks a Service Manager to lead field technicians and operations, ensuring efficient maintenance, repair, overhaul, and installation projects while achieving revenue and margin targets.

The role emphasizes strong knowledge of commercial HVAC, relationship management, talent development, and safety within field operations. Ideal candidates reside in the Northeast region and surrounding areas.

Qualifications

• High School diploma or GED.
• Valid Driver’s License.
• 2+ years of experience in the Commercial HVAC industry.
• Bachelor's degree in Business Management or Engineering preferred.

Responsibilities

• Lead field technicians and operations to meet maintenance, repair, overhaul, and installation goals.
• Ensure safety compliance and train staff.
• Review work orders, invoices, and time reports for accuracy.
• Recruit, interview, hire, and train technicians.
• Forecast and monitor financial performance against plan.
• Coordinate scheduling and dispatch by skill and training level.

Skills

Team leadership

HVAC knowledge

Problem solving

Customer focus

MS Excel

Education

Bachelor's degree in Business Management or Engineering

High School diploma or GED

Tools

SalesForce.com

ServiceMax

ERP systems

MS Word

Outlook

Job description

Carrier Global Corporation seeks a Service Manager to lead field technicians and operations, ensuring efficient maintenance, repair, overhaul, and installation projects while achieving revenue and margin targets.

The role emphasizes strong knowledge of commercial HVAC, relationship management, talent development, and safety within field operations. Ideal candidates reside in the Northeast region and surrounding areas.