HVAC Service Manager: Lead Tech Teams & Growth

Paycom; Orange (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

401(k) match

Health benefits

Paid time off

Company events

Job summary

We Care Plumbing, Heating, and Air in Orange, CA, is seeking an HVAC Service Manager to lead the service department, coach technicians, and ensure safe, efficient work at the highest standard.

You'll manage scheduling, review estimates, and drive profitability while maintaining compliance with EPA and OSHA regulations. This role offers long-term stability and growth within a growing team.

Qualifications

• 5+ years HVAC service experience with at least 2 years in a leadership role.
• EPA Section 608 certification preferred; NATE certification preferred.
• Valid driver's license with clean driving record.

Responsibilities

• Lead, coach, and mentor HVAC service technicians, conducting team meetings, ride-alongs, and performance reviews.
• Oversee daily scheduling, routing, and job assignments, providing technical guidance and troubleshooting support as needed.
• Ensure compliance with EPA, OSHA, and local and state HVAC regulations.
• Collaborate with dispatch and customer service to optimize technician schedules and job flow.
• Handle escalated customer issues and review estimates, invoices, and technician recommendations for accuracy.
• Track departmental KPIs and monitor job costing, labor utilization, and profitability.
• Prepare reports, forecasts, and recommendations for leadership review.

Skills

HVAC knowledge

Leadership

Coaching

Scheduling

Communication

Problem solving

ServiceTitan

Education

Bachelor's degree in Business/Management

Associate's degree in related field

Tools

ServiceTitan

Job description

We Care Plumbing, Heating, and Air in Orange, CA, is seeking an HVAC Service Manager to lead the service department, coach technicians, and ensure safe, efficient work at the highest standard.

You'll manage scheduling, review estimates, and drive profitability while maintaining compliance with EPA and OSHA regulations. This role offers long-term stability and growth within a growing team.