HVAC Service Manager - Lead Tech Teams & Growth
All Pro Plumbing, Heating & Air
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Benefits offered by this job
Job summary
All Pro Plumbing, Heating & Air in California is seeking an experienced service operations leader to recruit, train, and coach HVAC technicians, oversee daily residential service operations, and drive service revenue.
The role emphasizes safety, quality workmanship, KPI-driven goals, and collaboration with comfort advisors. Pay ranges from $95k to $130k annually, with benefits including health insurance, retirement plans, PTO, and a company vehicle.
Qualifications
- Minimum 5 years of residential HVAC experience.
- Minimum 3 years of supervisory or management experience.
- Strong knowledge of HVAC diagnostics, repairs, maintenance, and replacement systems.
- Proven track record in service sales and team performance management.
- EPA Certification or NATE preferred.
Responsibilities
- Recruit, train, coach, and develop HVAC service technicians.
- Conduct regular ride-alongs, performance reviews, and field training.
- Foster a culture of accountability, teamwork, safety, and continuous improvement.
- Monitor technician productivity, conversion rates, average ticket value, and customer satisfaction.
- Lead team meetings and training sessions focused on technical and sales development.
- Oversee daily residential HVAC service operations and proper dispatching.
Skills
Tools
Job description
All Pro Plumbing, Heating & Air in California is seeking an experienced service operations leader to recruit, train, and coach HVAC technicians, oversee daily residential service operations, and drive service revenue.
The role emphasizes safety, quality workmanship, KPI-driven goals, and collaboration with comfort advisors. Pay ranges from $95k to $130k annually, with benefits including health insurance, retirement plans, PTO, and a company vehicle.
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