HVAC Service Manager

Yellowstone Local; New York (NY); On-site; USD 125,000 - 160,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Paid vacation, sick leave, and holidays

Annual performance bonus opportunity

Company-provided phone and work tools

Job summary

Yellowstone Local seeks a leader for the HVAC service department at Airtronics in New York City. This role will involve overseeing scheduling, managing technician performance, and guiding a team of HVAC service professionals. A strong understanding of HVAC systems and leadership experience is essential.

The position offers a competitive salary of $125,000–$160,000 per year, health benefits, a 401(k) plan, and growth potential to director-level roles. Join a company that values strong communication and teamwork!

Qualifications

• At least 5 years of experience leading HVAC service teams or managing operations.
• Strong knowledge of HVAC systems, including central, ductless, and VRF.
• Proficient in using field service software (ServiceTitan or similar).

Responsibilities

• Lead and oversee the service and maintenance department.
• Manage scheduling, dispatch, technician performance, and follow-up.
• Guide a 10+ truck team of HVAC service technicians.

Skills

Leadership skills

Strong communication

Organization skills

HVAC systems knowledge

Field service software proficiency

Tools

ServiceTitan

Job description

Yellowstone Local is proud to represent Airtronics, a Hickory company and an industry leader in HVAC service and operations.

If you’re ready to step into a role where your leadership shapes not just a team, but the future of HVAC service in New York City, this is your opportunity.

What’s in it for You?

• Salary range: $125,000–$160,000 per year based on experience and results
• Health benefits: Medical, dental, vision, and life insurance coverage
• Retirement: 401(k) plan with company match
• Time off: Paid vacation, sick leave, and holidays
• Annual performance bonus opportunity
• Company-provided phone and work tools
• Leadership authority: Full ownership of your team, performance goals, and service operations
• Growth potential: Clear path to Director-level roles

Why You’ll Love It Here

At Airtronics, you’ll lead a team that takes pride in doing things right. We focus on strong communication, high standards, and support for our people.

• People-first leadership: You’ll have the trust and tools to build a team that thrives
• Strong values: We treat others with respect, deliver on our promises, and always strive to do better
• Real teamwork: Collaborate with leadership, installation managers, and technicians to keep things running smoothly
• A mission that matters: Providing top-tier service across New York City isn’t just what we do, it’s who we are

Your New Role

• Lead and oversee the service and maintenance department
• Manage scheduling, dispatch, technician performance, and follow-up
• Guide a 10+ truck team of HVAC service technicians and support staff
• Take ownership of budgets, planning, and customer relationships
• Support your team’s growth with training, coaching, and development
• Work closely with leadership to meet service goals and customer expectations
• Monitor tools, fleet, and inventory to ensure efficient operation
• Ensure compliance with all NYC mechanical codes and safety standards
• Track and report on service metrics, revenue, and team progress

Hiring Expectations: Submit your application, complete a quick phone conversation with our team, and take the next step toward a leadership interview where we’ll learn more about your goals and experience.

• At least 5 years of experience leading HVAC service teams or managing operations
• Strong knowledge of HVAC systems, including central, ductless, and VRF
• Experience with budgeting, team performance, and service planning
• Proficient in using field service software (ServiceTitan or similar)
• Strong communication, organization, and leadership skills
• Understanding of NYC compliance, permitting, and operational standards
• Valid driver’s license
• Full-time, in-office leadership position

Airtronics is an Equal Opportunity Employer. All qualified applicants will be considered regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. We follow fair chance hiring practices in accordance with applicable state and local laws.