HVAC Service Manager

Tipping Hat; Denver (CO); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Health benefits

401(k) with match

PTO and holidays

Training programs

Advancement opportunities

Job summary

Tipping Hat is seeking an experienced HVAC Service Manager to direct and lead the branch's service technician strategies, including defining, implementing, and monitoring performance.

Located in Denver, this role focuses on safe, efficient service delivery, budgeting, and customer satisfaction while driving improvements and ensuring compliance with safety regulations.

Qualifications

• High School diploma or GED required with 6–8 years of experience in a service industry.
• HVAC industry experience required.
• Management experience with a track record of success.

Responsibilities

• Lead and manage the HVAC service team, including hiring, scheduling, training, performance management, and coaching.
• Oversee daily operations to ensure safe, efficient, and high-quality service delivery.
• Monitor labor costs, materials, equipment, and expenses to achieve budgeted margins and profits.
• Resolve customer issues and ensure top-tier customer satisfaction.
• Coordinate with dispatch to optimize technician selection and scheduling.
• Conduct job site inspections and monitor workmanship standards.
• Track departmental operations, inventory, tools, vehicles, and maintenance.
• Ensure compliance with safety regulations, company policies, and local codes.
• Provide ongoing on-the-job training and development for technicians.
• Lead weekly technician meetings and monitor KPIs.

Skills

Leadership

Communication

Problem-solving

Computer skills

Math skills

Team management

Education

High School diploma or GED

Tools

MS Office

Job description

Tipping Hat

Tipping Hat part of a national service leader, and we are looking for a motivated, high-performing HVAC Service Manager to join our growing, successful team. As an HVAC Service Manager with us you will direct and lead HVAC Service Technician strategies for the branch including defining, implementing, and monitoring your team’s performance.

We offer

• $110,000 - 125,000/year depending on experience
• Annual bonus opportunity
• Company Vehicle with fuel card
• Company provided cell phone & laptop
• Comprehensive benefits package including medical, dental, vision & life insurance
• $5 a week medical plan option
• 401(k) plan with company match
• 13 days paid time off and 8 paid holidays
• Quality, comprehensive training programs
• Opportunities for advancement
• Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
• Opportunity to give back to your community through partnership with St. Jude Children's Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!

Responsibilities

What You'll Do:

• Lead and manage the HVAC service team, including hiring, scheduling, training, performance management, and coaching

• Oversee daily operations to ensure safe, efficient, and high-quality service delivery

• Monitor labor costs, materials, equipment, and expenses to achieve budgeted margins and profits

• Resolve customer issues and ensure top-tier customer satisfaction

• Coordinate with dispatch to optimize technician selection and scheduling

• Conduct job site inspections and monitor workmanship standards

• Track departmental operations, inventory, tools, vehicles, and maintenance

• Ensure compliance with safety regulations, company policies, and local codes

• Provide ongoing on-the-job training and development for technicians

• Lead weekly technician meetings and monitor key performance indicators (KPIs)

Qualifications

Requirements

• High School diploma or general education degree (GED) is required with 6-8 years of experience in a service industry company. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted
• HVAC industry experience/knowledge required
• Management experience required with a track record of success
• Valid driver’s license
• Strong leadership, communications, computer and mathematical skills
• Ability to pass criminal background check, drug screen and MVR check

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.