HVAC Service Dispatch & Administrative Specialist

P1 Service LLC; Ankeny (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Educational Assistance

PTO and holiday pay

Health with HSA

Life Insurance

Employee Discounts

401K retirement plan

Volunteer time off

Job summary

P1 Service, LLC is seeking an Administrative Services Specialist in Ankeny to support service technicians, dispatch schedules, and maintain accurate call records for pricing and invoicing.

You will handle customer calls, coordinate dispatch, process registrations and documents, and assist project and office administration while upholding safety and quality standards within a family-like team.

Qualifications

• Must have a High School Diploma or GED.
• Associates degree in any related field preferred.
• Prior dispatching or mechanical service/construction experience.
• 5 years minimum of related experience.

Responsibilities

• Schedule pm calls, emergency calls and dispatch assigned HVAC technicians.
• Enter resolutions for assigned technician and update records for billing.
• Issue purchase orders and new call service job numbers as needed.
• Assist in preparation of monthly tasking sheets and report gathering.

Skills

Dispatching

Scheduling

Customer service

Data entry

Education

High School Diploma or GED

Associates degree (preferred)

Job description

P1 Service, LLC is seeking an Administrative Services Specialist in Ankeny to support service technicians, dispatch schedules, and maintain accurate call records for pricing and invoicing.

You will handle customer calls, coordinate dispatch, process registrations and documents, and assist project and office administration while upholding safety and quality standards within a family-like team.