Service Dispatch & Administrative Specialist

Socket.dev; Ankeny (IA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Educational Assistance

PTO and holiday pay

Volunteer community service PTO

Bereavement PTO

Company paid life insurance

Company paid disability insurance

401K retirement plan

Health, Dental, Vision insurance

Dependent Care FSA

Job summary

P1 Service, LLC. is seeking an Administrative Services Specialist for our Ankeny, IA office. This role supports Service Techs, dispatches technicians, handles customer calls, and ensures records are accurate for pricing and invoicing.

The ideal candidate has strong scheduling, data entry, and communication skills, with a focus on reliability and customer service. We offer a safety-first culture and opportunities for growth in a full-time role.

Qualifications

• High school diploma or equivalent required; associates preferred.
• Experience in dispatching or service coordination is a plus.
• Strong organizational and data-entry skills; ability to track multiple schedules.

Responsibilities

• Schedule PM and emergency calls; dispatch HVAC technicians.
• Maintain up-to-date technician schedules; coordinate with colleagues.
• Enter resolutions and update client accounts; ensure accurate records.

Skills

Dispatch coordination

Customer service

Schedule management

Attention to detail

Data entry

Education

High School Diploma or GED

Associates degree (preferred)

Tools

MS Office

ERP/field service software

Job description

P1 Service, LLC. is seeking an Administrative Services Specialist for our Ankeny, IA office. This role supports Service Techs, dispatches technicians, handles customer calls, and ensures records are accurate for pricing and invoicing.

The ideal candidate has strong scheduling, data entry, and communication skills, with a focus on reliability and customer service. We offer a safety-first culture and opportunities for growth in a full-time role.