HVAC Service Coordinator | Solve, Schedule & Deliver

Daikin Applied; Des Moines (IA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short-term Disability

Life Insurance

Paid Time Off

Paid Holidays

401(k) with Profit Sharing

Job summary

Thermosystems, a Daikin group company, is seeking a service coordinator in Des Moines, IA. You will coordinate service work with customers and internal teams, troubleshoot issues, and keep customers informed about job status.

Responsibilities include managing service work orders from start to finish, coordinating scheduling, parts, subcontractors, startup, warranty, and invoicing, and supporting billing and collections. The role emphasizes strong customer relationships and problem solving.

Qualifications

• Associate degree in related field preferred.
• Proven experience in service coordination.
• Background using Microsoft 365 Suite required.

Responsibilities

• Coordinate service work with internal and external customers.
• Troubleshoot issues and communicate job status to customers.
• Manage service work orders from start to finish, including scheduling, parts, subcontractor management, startup, warranty, and invoicing.

Skills

Service coordination

Microsoft 365

Education

Associate degree (preferred)

Tools

Microsoft 365 Suite

Job description

Thermosystems, a Daikin group company, is seeking a service coordinator in Des Moines, IA. You will coordinate service work with customers and internal teams, troubleshoot issues, and keep customers informed about job status.

Responsibilities include managing service work orders from start to finish, coordinating scheduling, parts, subcontractors, startup, warranty, and invoicing, and supporting billing and collections. The role emphasizes strong customer relationships and problem solving.