HVAC Service Coordinator – Customer Impact & Scheduling

daikinapplied; Des Moines (IA); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Paid time off

401(k) with profit sharing

Job summary

Thermosystems in Des Moines, IA seeks a Service Coordinator to work with internal and external customers, coordinating service calls from start to finish and ensuring timely communication on job status and needs.

Ideal candidates have an associate degree, proven service coordination experience, and proficiency with Microsoft 365. The role offers competitive hourly pay and comprehensive benefits within a supportive team environment.

Qualifications

• Associate degree preferred.
• Proven experience in service coordination.
• Background using Microsoft 365 Suite.

Responsibilities

• Coordinate service work with internal and external customers from start to finish.
• Handle issue resolution and problem solving with customers.
• Regularly communicate job status, needs and updates to customers.

Skills

Service coordination

Problem solving

Critical thinking

Team player

Customer communication

Education

Associate degree

Tools

Microsoft 365 Suite

Job description

Thermosystems in Des Moines, IA seeks a Service Coordinator to work with internal and external customers, coordinating service calls from start to finish and ensuring timely communication on job status and needs.

Ideal candidates have an associate degree, proven service coordination experience, and proficiency with Microsoft 365. The role offers competitive hourly pay and comprehensive benefits within a supportive team environment.