HVAC Service Coordinator | QuickBooks Online Expert

Century Mechanical Holdings; Cranbury Township (NJ); In loco; USD 50.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) matching

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Tuition reimbursement

Vision insurance

Descrizione del lavoro

Century Mechanical Holdings seeks a Service Coordinator/QuickBooks Specialist in Cranbury, NJ. This role coordinates service calls, schedules technicians, and communicates with customers, ensuring accurate work orders using QuickBooks Online and Service Titan.

The position supports billing, permits, maintenance agreements, and reporting, while delivering top-notch customer service and efficient resource management. HVAC/service industry experience and strong organizational skills are required.

Competenze

• Strong administrative, scheduling, and customer service skills.
• Familiarity with permit processes and local municipality requirements (preferred).
• Experience with service software and/or CRM tools.

Mansioni

• Create, review, and close out work orders in Service Titan.
• Verify job details and ensure accurate labor, parts, and warranties coding.
• Coordinate permits and track permit status and expirations.
• Assign and dispatch technicians based on skills and location.
• Communicate with customers about delays, reschedules and updates.
• Register warranties and manage maintenance agreements.
• Generate service performance reports and support billing.

Conoscenze

Administrative skills

Scheduling

Customer service

Communication

Attention to detail

Bilingual (plus)

Strumenti

QuickBooks Online

Service Titan

Descrizione del lavoro

Century Mechanical Holdings seeks a Service Coordinator/QuickBooks Specialist in Cranbury, NJ. This role coordinates service calls, schedules technicians, and communicates with customers, ensuring accurate work orders using QuickBooks Online and Service Titan.

The position supports billing, permits, maintenance agreements, and reporting, while delivering top-notch customer service and efficient resource management. HVAC/service industry experience and strong organizational skills are required.