HVAC Sales Lead & Operations Coordinator

Reliable Heating & Air; Kennesaw (GA); Presencial; USD 42 000 - 54 000; Tempo integral

Resumo da oferta

Reliable Heating & Air in Kennesaw, GA is seeking a Sales Lead Coordinator to support the sales team by organizing leads, coordinating activities, and ensuring smooth communication between departments. You will help Home Comfort Advisors reach targets by prioritizing leads and maintaining accurate records.

The role requires strong organizational and communication skills, proficiency with MS Excel and Office, and the ability to work in a fast-paced environment. HVAC industry experience is a plus.

Qualificações

• High school diploma or equivalent.
• Experience in HVAC or similar field preferred.
• Strong organizational and communication skills.

Responsabilidades

• Provide administrative support for the sales team.
• Answer incoming calls and deliver top-notch customer service to potential and current customers.
• Communicate continuously with Home Comfort Advisors, Dispatch and Call Center Representatives.
• Receive and process sales leads and referrals from service technicians.
• Provide follow-up on quotes and communications with customers as needed.
• Draft and email up-to-date schedules to Home Comfort Advisors.
• Schedule all phone, web and email requests for estimates.
• Complete paperwork accurately and timely.
• Schedule and maintain jobs on board and send out availability updates.
• Maintain and update lead logs and assist in updating reports for daily sales totals.
• Confirm accuracy of booked calls and report discrepancies to appropriate department.
• Adjust HCA schedules as needed.
• Other duties as assigned

Conhecimentos

Interpersonal skills

Organizational skills

Attention to detail

Excel proficiency

Office Suite

Adaptability

Formação académica

High school diploma

Ferramentas

Microsoft Excel

Microsoft Office

Descrição da oferta de emprego

Reliable Heating & Air in Kennesaw, GA is seeking a Sales Lead Coordinator to support the sales team by organizing leads, coordinating activities, and ensuring smooth communication between departments. You will help Home Comfort Advisors reach targets by prioritizing leads and maintaining accurate records.

The role requires strong organizational and communication skills, proficiency with MS Excel and Office, and the ability to work in a fast-paced environment. HVAC industry experience is a plus.