HVAC Sales / In-Home Comfort Advisor

Rose-Heating-; Urbana (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Base salary + commissions

Target compensation $100k+

Medical & dental coverage

3% company 401(k) contribution

Paid time off

Paid vacation & holidays

Company phone & iPad

Company vehicle

Advancement opportunities

Annual salary increases

Company events & appreciation

Job summary

Rose Heating & Air Conditioning, Inc. in Urbana, IL is seeking an enthusiastic In-Home Comfort Advisor to join our growing team.

This full-time role involves meeting homeowners, assessing their needs, and recommending comfort solutions in customers' homes. You'll work Monday–Friday, 8:00 AM–4:30 PM, with a Starting Wage comprised of base salary plus commissions and spiffs, plus a target compensation of $100,000+ and a comprehensive benefits package.

Qualifications

• 5+ years of retail or customer-facing experience preferred
• HVAC experience a plus but not required
• Previous HVAC sales experience a plus

Responsibilities

• Meet with homeowners at scheduled appointments and build rapport
• Listen to customer concerns and understand heating/cooling needs
• Evaluate existing HVAC systems and installation environment
• Recommend HVAC solutions based on needs and budget
• Explain products, options and benefits clearly
• Present financing options and prepare proposals
• Manage leads and appointments effectively
• Coordinate with installation and service departments for smooth transitions
• Build customer relationships and generate referrals
• Aim to exceed sales and customer satisfaction goals

Skills

Honest

Goal-oriented

Excellent communicator

Customer-service focused

Organized

Independent

Team player

Valid driver’s license

Job description

IN-HOME COMFORT ADVISOR

Rose Heating & Air Conditioning, Inc. of Urbana, IL is looking for an enthusiastic, hardworking, honest, and professional full-time In-Home Comfort Advisor to join our growing team.

Are you looking for more than just a job? Do you enjoy meeting new people, solving problems, and helping homeowners make important decisions about their comfort and investment in their homes? Do you prefer a position where every day is different rather than being stuck behind a desk?

If you are motivated, personable, honest, and driven to succeed, we want to meet you!

COMPENSATION & BENEFITS

Our In-Home Comfort Advisors work primarily Monday through Friday, 8:00 AM-4:30 PM, with the Starting Wage: Base Salary + Commissions + Spiffs, based on skills, experience and performance

Consideration of wage increase after completion of satisfactory 60-day probationary period.

Target compensation of $100,000+ plus an outstanding benefits package.

Our benefits include:

• Base salary + commissions + spiffs
• $100,000+ target compensation
• Medical and dental coverage - 100% paid by the company
• 401(k) with a 3% company contribution, regardless of employee contributions
• Paid time off (PTО)
• Paid vacation and holidays
• Company phone and iPad
• Company vehicle with take-home privileges
• Opportunities for advancement
• Annual salary increases
• Company celebrations and employee appreciation events
• A professional, supportive, and family-oriented work environment

ABOUT ROSE HEATING & AIR CONDITIONING

We are a third-generation, family-owned and operated HVAC company that has proudly served our community since 1962.

For more than six decades, our mission has been simple: provide exceptional customer service and quality HVAC solutions at a fair price. That commitment has helped us build a reputation as one of the area's most trusted residential and light commercial heating and cooling companies.

Our commitment to excellence has also earned us numerous industry awards, including the prestigious North American Dealer of the Year Award. Rose Heating & Air Conditioning is proud to be recognized as the #1 HVAC dealer in North America out of more than 50,000 dealers.

We believe our success starts with our people. That's why we work hard to hire and retain the best employees by providing competitive compensation, excellent benefits, opportunities for advancement, and a winning company culture.

A DAY IN THE LIFE OF AN IN-HOME COMFORT ADVISOR

As an In-Home Comfort Advisor, you'll meet with homeowners in their homes to understand their comfort needs and recommend the best solutions for their situation.

You will:

• Meet with homeowners at scheduled appointments and establish a professional, comfortable relationship
• Listen carefully to customer concerns and understand their heating and cooling needs
• Evaluate existing HVAC systems and the potential installation environment
• Recommend appropriate HVAC solutions based on the customer's needs, budget, and home
• Clearly and honestly explain available products, options, and benefits
• homeowners so they can make informed decisions
• Present financing options and explain available payment solutions
• Prepare and present proposals
• Manage your leads and appointments effectively
• Work closely with our installation department to ensure a smooth transition from sale to installation
• Work with our service department to follow up on sales opportunities and customer needs
• Build strong customer relationships and generate referrals
• Consistently work toward and exceed sales and customer satisfaction goals

You will meet new people, visit different homes, solve different problems, and experience something new every day. No two appointments are exactly alike.

Most importantly, you'll have the satisfaction of helping homeowners find the right comfort solution for their family.

IN-HOME COMFORT ADVISOR REQUIREMENTS

We are looking for someone who is:

• Honest, trustworthy, and professional
• Highly motivated and goal-oriented
• Self-motivated and able to work independently
• An excellent communicator, both verbally and in writing
• Comfortable meeting and interacting with people from all backgrounds
• Customer-service focused
• Organized and able to manage multiple appointments and opportunities
• Confident presenting solutions and asking for the sale
• A team player who works well with our service and installation departments
• Able to represent Rose Heating & Air Conditioning in a professional manner
• Possesses a valid driver's license

EXPERIENCE

• 5+ years of retail or customer-facing experience preferred
• 5+ years of HVAC experience is a plus, but not required
• Previous HVAC sales experience is a plus

We can teach the right person our products and processes. What we're looking for is someone with the work ethic, honesty, professionalism, communication skills, and desire to succeed to become an important part of our team.

WHY ROSE?

At Rose Heating & Air Conditioning, you're not just another employee. You're joining a third-generation family-owned company that has been serving the community for more than six decades.

We believe in taking care of our customers, taking care of our employees, and doing business the right way. We provide the tools, training, support, and opportunity-you bring the work ethic, integrity, and desire to succeed.

If you're looking for a long-term career with a company that values honesty, hard work, customer service, and performance, we want to hear from you.

READY TO JOIN THE ROSE TEAM?

If you're a driven, honest, and personable professional who enjoys helping people, solving problems, and being rewarded for your performance, this could be the opportunity you've been looking for.

Join a company with more than 60 years of success, an outstanding reputation, and a commitment to taking care of both our customers and our employees.

Candidates must successfully pass a background check, and we also conduct pre-employment drug testing. Please note that any job offer extended will be contingent upon the results of both background and drug testing.