HVAC Sales Center Leader: Profit, People & Performance

Baker Distributing; Irwindale (CA); On-site; USD 65,000 - 75,000; Full time

Job summary

Baker Distributing, a leading HVAC wholesale distributor in California, seeks a Sales Center Manager to lead daily operations, drive sales growth, profitability, and customer satisfaction across the center.

You will supervise a diverse team including warehouse, drivers, showroom and inside/outside sales, manage P&L and inventory, recruit and mentor staff, and collaborate with regional leadership to meet business goals. This role demands strong leadership and customer service excellence.

Qualifications

• High school diploma or GED required; equivalent experience may be considered.
• Bachelor’s degree in business or related field preferred; equivalent professional experience may substitute.
• Demonstrated experience with HVAC equipment in a wholesale distribution setting.
• Background in sales, operations, purchasing, or inventory management preferred.
• Strong interpersonal skills with a focus on customer service, problem-solving, and relationship-building.

Responsibilities

• Represent Baker as a leader in the industry ensuring maximum sales and profitability.
• Determine and monitor inventory stock levels and merchandising of sales showroom.
• Manage inventory to ensure proper turns and minimum loss throughout the year.
• Keep abreast of technical developments and changes in product lines, monitor competitive threats and discuss proper response with Regional Manager.
• Responsible for Center’s P&L.
• Responsible for recruiting, hiring, training, and leading a diversified workforce.
• Train and manage a workforce including Warehouse, Receiving/Shipping, Delivery, Fleet Drivers, Showroom, Warranty, Counter Sales and Inside Sales personnel.
• Interact with customers, outside salespeople, and vendors.
• Conduct him/herself professionally and courteously in all aspects of interaction with contractors, customers, and employees.
• Coordinate Center training and Company/Center events.
• Perform other duties as assigned.

Skills

Strong interpersonal skills

Customer service mindset

Written and verbal communication

Analytical aptitude

Problem-solving

Leadership

Teamwork

English communication

Education

High School Diploma or GED

Bachelor’s degree in business or related field

Tools

Microsoft Office

Job description

Baker Distributing, a leading HVAC wholesale distributor in California, seeks a Sales Center Manager to lead daily operations, drive sales growth, profitability, and customer satisfaction across the center.

You will supervise a diverse team including warehouse, drivers, showroom and inside/outside sales, manage P&L and inventory, recruit and mentor staff, and collaborate with regional leadership to meet business goals. This role demands strong leadership and customer service excellence.