HVAC Receptionist — Bilingual EN/Mandarin & Scheduling

HI TECH HVAC SERVICES CORP; New York (NY); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Performance bonus

Health insurance

Paid time off

Career growth

Employee discounts

Job summary

HI TECH HVAC SERVICES CORP in New York is seeking a friendly receptionist to be the first contact for customers in a busy HVAC office. You will greet customers as they arrive, book appointments, and answer phone calls, including cold calls. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and can multitask.

English & Mandarin bilingual is mandatory. The role offers a dynamic, energetic environment with opportunities for career growth.

Qualifications

• Two or more years of customer service experience is preferred.
• Previous experience as a receptionist is preferred.
• Excellent communication skills with a focus on customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multi-tasking skills.

Responsibilities

• Answer phone calls and schedule appointments
• Calling potential leads from social media
• Provide general customer service and attend to the needs of customers throughout their visit

Skills

Customer service

Communication

Multitasking

Bilingual EN-Mandarin

Reception experience

Computer skills

Job description

HI TECH HVAC SERVICES CORP in New York is seeking a friendly receptionist to be the first contact for customers in a busy HVAC office. You will greet customers as they arrive, book appointments, and answer phone calls, including cold calls. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and can multitask.

English & Mandarin bilingual is mandatory. The role offers a dynamic, energetic environment with opportunities for career growth.