HVAC/R Service Supervisor: Lead Field Team & Tech Support

Rsc-Mechanical,-Inc.-; Denver (CO); On-site; USD 65,000 - 100,000; Full time

Job summary

RSC Mechanical is seeking an experienced HVAC/R technician to advance to a Service Supervisor role in the United States. The role oversees day-to-day service operations, providing leadership and technical support to HVAC/R technicians while coordinating service demands and maintaining strong customer relationships.

EPA Universal Certification is required, and a valid license is expected. The position emphasizes safety, team development, and efficient service delivery, with regular hours

Qualifications

• Strong knowledge of refrigeration systems including walk-ins, ice machines, self-contained systems, and systems using R-290.
• Proficient in troubleshooting and diagnosing commercial HVAC/R systems.
• Effective communication and interpersonal skills when working with technicians, customers, dispatch, and management.
• Ability to prioritize service needs and manage multiple technicians and calls at once.
• Experience handling escalated service issues and providing technical direction when needed.
• Dependable, professional, and able to make sound decisions independently.

Responsibilities

• Lead, schedule, and support technicians to meet daily service demands.
• Oversee day-to-day field service operations and coordinate with dispatch to ensure timely completion of service calls.
• Serve as a primary point of contact for technicians regarding service needs, technical issues, and escalations.
• Support the hiring, training, and development of technicians.
• Monitor technician performance and provide coaching, feedback, and performance evaluations.
• Identify training needs and help ensure technicians stay current on equipment, procedures, and industry best practices.

Job description

RSC Mechanical is seeking an experienced HVAC/R technician to advance to a Service Supervisor role in the United States. The role oversees day-to-day service operations, providing leadership and technical support to HVAC/R technicians while coordinating service demands and maintaining strong customer relationships.

EPA Universal Certification is required, and a valid license is expected. The position emphasizes safety, team development, and efficient service delivery, with regular hours