HVAC/R Service Manager: Lead Tech Teams & Growth

Workstream

Shelbyville (KY)

On-site

USD 85,000 - 120,000

Full time

4 days ago
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Job summary

RSC Mechanical in Clinton Township, Michigan, is seeking a Service Manager to oversee service operations across a defined territory, ensuring high-quality support for customers, technicians, and internal teams. You will lead field technicians, coordinate dispatch and parts, and drive profitability while maintaining safety and service standards.

The role requires 5+ years in commercial HVAC/refrigeration, EPA certification, and strong leadership and communication skills to collaborate across

Qualifications

  • 5+ years of experience in commercial HVAC and refrigeration
  • EPA Universal Certification required
  • Strong leadership and communication skills
  • Ability to analyze operational data and implement improvements
  • Ability to work independently and across departments

Responsibilities

  • Lead daily service operations within the territory ensuring quality and efficiency
  • Coordinate with dispatch to manage service schedules and technician workload
  • Monitor operational metrics and identify opportunities for performance improvement
  • Support development and training of field technicians
  • Collaborate with regional and cross-functional teams to ensure service targets are met
  • Maintain relationships with customers, vendors and partners within the territory

Skills

Customer service
Relationship management
Leadership
Communication
Analytical thinking
Independent work
Cross-functional collaboration

Job description

RSC Mechanical in Clinton Township, Michigan, is seeking a Service Manager to oversee service operations across a defined territory, ensuring high-quality support for customers, technicians, and internal teams. You will lead field technicians, coordinate dispatch and parts, and drive profitability while maintaining safety and service standards.

The role requires 5+ years in commercial HVAC/refrigeration, EPA certification, and strong leadership and communication skills to collaborate across

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