HVAC/R & Kitchen Equipment Technician — Home Dispatch

Nextech; Ashland (VA); Presencial; USD 48.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company vehicle

Start from home (daily dispatch)

Paid port-to-port travel

Tool allowance

Certification support

Health plans

Dental and vision

Life insurance

401(k) with company match

Paid holidays

Employee discounts

Descripción de la vacante

Nextech in Ashland, VA is seeking a Universal Service Technician to service commercial HVAC, refrigeration, and kitchen equipment. You will own field work, diagnose issues, perform preventive maintenance, and work with customers to deliver reliable solutions.

The role requires 2+ years HVAC/R or 3+ years kitchen equipment experience, EPA certification, and the ability to travel and work a rotating on-call schedule.

Formación

• High school diploma or equivalent required.
• 2+ years of recent commercial HVAC/R field experience or 3+ years servicing commercial kitchen equipment; equivalent relevant training and experience considered.
• Demonstrated experience in at least two specialties—commercial HVAC, refrigeration, or commercial kitchen equipment—strongly preferred.
• Strong working knowledge of commercial equipment and troubleshooting across electrical, electronic, mechanical, gas, steam, and refrigeration systems.
• Ability to read and interpret schematics, wiring diagrams, equipment manuals, service bulletins, and work plans.
• EPA certification when performing regulated refrigerant-handling work, plus applicable industry certifications or licenses required for assigned work.
• CFESA electrical and gas certifications preferred for kitchen equipment service; steam certification or willingness to complete applicable training preferred.
• Proven ability to diagnose and complete repairs independently, manage changing priorities, and communicate professionally with customers, dispatchers, and supervisors.
• Comfortable using iPads, smartphones, computers, and electronic work-order systems.
• Valid driver's license with an acceptable driving record; willingness to travel within the assigned service area and participate in rotating on-call assignments.
• Strong commitment to safety, integrity, reliability, organization, customer service, and quality workmanship.
• Willingness to expand technical skills across equipment categories and use a personal smartphone with a QR-code-capable camera for two-factor authentication if required.

Responsabilidades

• Deliver exceptional service; bring technical expertise and customer-first mindset to every service call.
• Install, maintain, troubleshoot, repair, replace, adjust, and calibrate commercial HVAC, refrigeration, and kitchen equipment to keep businesses running smoothly.
• Diagnose electrical, electronic, mechanical, gas, steam, and refrigeration issues within your training and certifications.
• Perform preventive maintenance, warranty and emergency repairs, and recommend necessary parts replacements, corrective repairs, or system upgrades.
• Identify potential maintenance and safety concerns, communicate findings to service leadership, and clearly explain equipment issues, completed work, and recommended solutions to customers.
• Travel to customer locations, coordinate schedules with dispatch, communicate delays, and respond to rotating on-call and emergency assignments, including nights, weekends, holidays, and overtime as needed.
• Accurately document completed work, labor, parts, equipment information, service recommendations, photos, receipts, and purchasing records in electronic work orders before moving to your next assignment.
• Maintain your company vehicle, tools, parts inventory, safety equipment, and work area to ensure safe, efficient, and professional service.
• Participate in technical training, industry seminars, and safety programs to strengthen your skills and stay current with evolving HVAC/R and kitchen equipment technologies.
• Identify additional service opportunities that benefit customers, assist with evaluating new and existing accounts, and support other related responsibilities as needed.

Conocimientos

HVAC/R experience

Electrical knowledge

Mechanical knowledge

Customer service

Educación

High school diploma or equivalent

EPA refrigerant handling certification

CFESA electrical and gas certifications

Herramientas

Electronic work order systems

iPads

Smartphones

Computers

Descripción del empleo

Nextech in Ashland, VA is seeking a Universal Service Technician to service commercial HVAC, refrigeration, and kitchen equipment. You will own field work, diagnose issues, perform preventive maintenance, and work with customers to deliver reliable solutions.

The role requires 2+ years HVAC/R or 3+ years kitchen equipment experience, EPA certification, and the ability to travel and work a rotating on-call schedule.