Field Service Technician — HVAC & Food Equipment (Home Dispatch)

Pilot Company; Carlyle (IL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Tuition assistance

Adoption assistance

Paid Time Off

Fuel discount

Uniforms provided

Boots reimbursement

Pants reimbursement

PPE provided

Job summary

Pilot Company is seeking an experienced HVAC/R technician to install, maintain, and repair facility systems across Carlyle, IL locations. You will operate a company vehicle, perform preventive and corrective maintenance, and ensure safety and compliance while supporting guest and team member experiences.

The role requires EPA Universal 608 certification, 3+ years of HVAC and cooking/refrigeration equipment experience, and the ability to work independently with limited supervision.

Qualifications

• Legally authorized to work in the United States without sponsorship.
• High school diploma or equivalent.
• EPA Universal 608 certification.
• Valid state driver's license and positive driving record.
• Minimum 3 years of recent commercial HVAC service experience.
• Minimum 3 years of repairing commercial cooking or refrigeration equipment.
• Basic knowledge of repairing commercial plumbing and electrical systems.
• OSHA guidelines knowledge (OSHA 10 training provided).
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently with minimal supervision.
• Intermediate mathematical ability.
• Ability to read and interpret site drawings.
• Travel requirements less than 10%.

Responsibilities

• Respond to service requests, troubleshoot, diagnose, and repair equipment in accordance with warranty requirements and industry standards
• Communicate repair status with the service technician supervisor and store management
• Complete same-day work order notes and submit them to your supervisor; ensure proper charge allocations
• Monitor and maintain adequate stock levels
• Maintain service vehicle, tools, and uniforms to company standards
• Diagnose and repair fuel dispensers, replace fuel filters, and work on fuel security systems (training provided)
• Inspect facility interiors and exteriors for safety and maintenance issues
• Perform preventive maintenance on equipment, including rooftop HVAC units, split systems, ice machines, standalone refrigeration, fryers, and other food service equipment
• Ensure all repairs and work activities comply with OSHA and Pilot Company regulations
• Model company values and support exceptional guest and team member experiences
• Follow all rules, policies, procedures, and safety standards established by Pilot Company

Skills

Analytical skills

Problem-solving

Communication skills

Independent work

Math skills

Site drawings reading

Attention to detail

Customer service

Team collaboration

Travel readiness

Education

High school diploma or equivalent

Job description

Pilot Company is seeking an experienced HVAC/R technician to install, maintain, and repair facility systems across Carlyle, IL locations. You will operate a company vehicle, perform preventive and corrective maintenance, and ensure safety and compliance while supporting guest and team member experiences.

The role requires EPA Universal 608 certification, 3+ years of HVAC and cooking/refrigeration equipment experience, and the ability to work independently with limited supervision.