HVAC/R Key Account Manager: Growth & Solutions Leader

CSA Testing & Certification; Plano (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

CSA Group is seeking a Key Account Manager to drive growth in the HVAC/R market across an assigned mid-sized account base. You will act as the internal sales and client contact for inquiries, quotes, and service, and will support growth of CSA Group TIC services.

The role requires 2-4 years of sales experience in HVAC/R testing, strong English communication, and the ability to travel up to 30%. You will coordinate with the HVAC/R Business Manager and Marketing to expand business opportunities.

Qualifications

• Post-secondary education required.
• 2-4 years of sales experience in HVAC/R product safety and testing preferred.
• Knowledge of Salesforce and Workday a plus.
• Ability to travel up to 30%.
• Strong English communication and customer service skills.
• Experience drafting cost proposals and presentations.

Responsibilities

• Initiates the sales process and provides information to existing clients.
• Manages the sales process by responding to inquiries and visits with clients.
• Contacts customers to promote CSA testing services and coordinates internal contacts.
• Prioritizes work and follows up on inquiries and proposals.
• Develops growth opportunities within assigned accounts and secures new business.
• Prepares cost proposals and maintains client files in the shared sales database.
• Collaborates with HVAC/R Business Manager and Sales team to grow new business.
• Works with customers to provide care on inquiries, quotes and services.
• Supports events with Marketing and prepares quotes.

Skills

Verbal communication

Written communication

Customer service

Proposal/presentation

Education

Post-secondary education

Tools

Salesforce

Workday

Job description

CSA Group is seeking a Key Account Manager to drive growth in the HVAC/R market across an assigned mid-sized account base. You will act as the internal sales and client contact for inquiries, quotes, and service, and will support growth of CSA Group TIC services.

The role requires 2-4 years of sales experience in HVAC/R testing, strong English communication, and the ability to travel up to 30%. You will coordinate with the HVAC/R Business Manager and Marketing to expand business opportunities.