HVAC/R Inside Sales Pro — ESOP & Growth Perks

Meier-Supply-Co.,-Inc.-1; Crestwyck (PA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

ESOP

401(k) matching

Health insurance

Vision insurance

Dental insurance

Disability insurance

Employee assistance program

Employee discount

HSA

Life insurance

Mileage reimbursement

Paid time off

Paid holidays

Paid training

Parental leave

Profit sharing

Tuition reimbursement

Job summary

Meier Supply is seeking an experienced associate to greet customers, process orders, and support sales and service at our branch. This role emphasizes strong customer service, knowledge of HVAC/R products, and the ability to work with multiple teams to ensure timely fulfillment.

The ideal candidate has HVAC experience, basic math skills, and comfort with computer systems. We offer a family-oriented, employee-owned culture, comprehensive benefits, and opportunities for growth.

Qualifications

• HVAC experience required or preferred.
• Customer-service oriented and able to communicate well with others.
• Proficient with computer systems and/or be able to learn new systems easily.
• Basic math skills.

Responsibilities

• Greet and assist customers at the sales counter with product inquiries, orders, and pickups.
• Manage inbound phone orders and provide accurate product and pricing information.
• Support e-commerce transactions, including online order entry and follow-up service.
• Conduct outgoing customer sales or service calls and resolve customer complaints.
• Develop strong customer relationships and provide solutions that drive repeat business.
• Collaborate with outside sales, warehouse, and operations teams to ensure timely fulfillment.
• Prepare quotes, process returns, and resolve customer issues in a professional manner.
• Apply suggestive selling techniques and up sells to current and prospective customers.
• Maintain knowledge of HVAC/R products, industry trends, and branch promotions.
• Performs inventory control and warranty administration duties.
• Provide customer product and service needs by researching products via computer system, catalog, telephone or other reference sources.
• Arrange stock on shelves or racks in sales area and keeps merchandise in order.
• Responsible for showroom merchandising and re-stocking product.

Skills

HVAC experience

Customer service

Technical refrigeration

Computer literacy

Driving license

Job description

Meier Supply is seeking an experienced associate to greet customers, process orders, and support sales and service at our branch. This role emphasizes strong customer service, knowledge of HVAC/R products, and the ability to work with multiple teams to ensure timely fulfillment.

The ideal candidate has HVAC experience, basic math skills, and comfort with computer systems. We offer a family-oriented, employee-owned culture, comprehensive benefits, and opportunities for growth.