Inside Sales/HVAC

Meier-Supply-Co.,-Inc.-1; Hanover (York County); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Mileage reimbursement

Paid time off

Paid training

Parental leave

Profit sharing

Tuition reimbursement

Vision insurance

Job summary

Meier Supply Co., Inc. in Hanover, PA, is seeking an Inside Sales professional to serve walk-in and phone customers, source parts, and assist with shipping and inventory control.

You will research products, maintain showroom presentation, and drive customer satisfaction in a fast-paced HVAC distribution environment. Qualified candidates bring HVAC experience, excellent customer service, and comfort with computer systems.

Qualifications

• Preferred 1 year HVAC experience.
• Proficient with computer systems and/or learn new systems easily.
• Customer-service oriented with strong communication skills.

Responsibilities

• Service walk-in and telephone customers and assist with sourcing and shipping parts, inventory control and warranty administration.
• Provide customer product and service needs by researching products via computer system, catalog, telephone or other reference sources.
• Arrange stock on shelves or racks in sales area and keep merchandise in order.
• Apply suggestive selling techniques and up-sell to current and prospective customers.
• Conduct outgoing customer sales or service calls and resolve customer complaints.
• Responsible for showroom merchandising and re-stocking product.
• Serve as a backup driver or warehouse personnel when needed.

Skills

HVAC experience

Customer service

Computer systems

Valid driver's license

Team player

Self-starter

Job description

Description

EXCELLENT WORK ENVIRONMENT AND COMPANY CULTURE!

We are very proud of our culture that has been built over the past 65+ years and is based on our shared Core Values:

• PEOPLE.... Teamwork, trust, and helping others succeed!
• RESPECT.... Show ultimate regard for others!
• INTEGRITY.... Always do the right thing!
• DEDEDICATION.... To our customers success!
• EXCELLENCE.... Commitment to best in class in all we do!

We hire, coach/develop, review, reward, and recognize our co-owners based on these characteristics, so it’s important that you share these values in order to be part of our team.

Founded in 1957, Meier Supply is an employee-owned wholesale distribution business with a rich history and family culture. With 18 locations including a state-of-the-art distribution center, five distinct divisions, we provide service and support throughout the HVACR community in NY and Pennsylvania. Our divisions include Commercial Refrigeration, HVAC, Technical/Training, Controls, and Applied Products, and we have partnered with the absolute best vendors and manufacturers in the industry. Our roadmap for the future includes profitable growth and expansion in existing and new markets.

Working at Meier Supply is a unique opportunity to join a company where we walk the talk by truly valuing our employee owners and reward well throughout their careers with us. Being 100% employee owned, means we have the opportunity to work together towards a common goal of increasing our stock value for all employee owners!

Opportunity Meier Supply Provides:

• Receive necessary training in sales and operations provided by Meier Supply and outside sources.
• Participating in and contributing to an entrepreneurial, high growth work environment
• Using and contributing to the development of industry leading systems and processes.
• Being a leader in a company with a reputation for excellent customer service
• Being well compensated for outstanding contributions
• Being an employee-owner of an industry leading organization.
• Work/Life Balance and family-oriented culture is a huge differentiator for us!

You will enjoy the following:

• Competitive Pay includes base wages plus generous performance bonuses
• Paid-Time-Off and Holiday Pay
• Comprehensive Medical/Dental/Vision plans protect you and your loved ones – We pay 75% of premiums for employees plus family members!
• Company-paid Life insurance and Disability benefits
• EXCELLENT Retirement benefits through our Employee Stock Ownership Plan (ESOP) and our 401K Retirement plan
• Employee recognition – holiday parties, ESOP events, company lunches, gift cards, plus much more

An overview of responsibilities include:

• Service walk-in and telephone customers and assist with sourcing and shipping parts, inventory control and warranty administration.
• Provide customer product and service needs by researching products via computer system, catalog, telephone or other reference sources.
• Arrange stock on shelves or racks in sales area and keeps merchandise in order.
• Apply suggestive selling techniques and up sells to current and prospective customers.
• Conduct outgoing customer sales or service calls and resolve customer complaints.
• Responsible for showroom merchandising and re-stocking product.
• Serve as a backup driver or warehouse personnel when needed.

Benefits:

• Employee Stock Ownership Plan (ESOP)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Paid training
• Parental leave
• Profit sharing
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Pay:

• $21-$23/hr based on experience

Requirements

Qualified candidates for the Inside Sales position will have following skills, experience and competencies:

• Preferred 1 year HVAC experience
• Prefer working knowledge of HVAC/R equipment, supplies, products and the distribution industry but will train for the right candidate
• Proficient with computer systems and/or be able to learn new systems easily
• Basic math skills
• Valid driver’s license and clean motor vehicle record
• A self-starter with a strong work ethic
• Customer-service oriented and able to communicate well with others
• Team player who is flexible and adaptable with changing business needs
• Physical requirements include the ability to stand and walk, lift and carry items weighing up to 60 lbs. and the knowledge of material handling equipment in order to safely move product weighing more than 60 pounds.
• We are an equal employment opportunity employer and do not discriminate on any basis in our employment practices. Our workplace is drug-free. Complete background check and drug screening is performed on all candidates.