HVAC Purchasing Agent

Baker Brothers Plumbing, Air & Electric; Mesquite (TX); On-site; USD 56,000 - 84,000; Full time

Benefits offered by this job

Market value compensation

PTO plan

Health & dental

401K with company match up to 30%

Life Insurance & Disability

FSA/EAP/Legal/Identity Theft

Professional development training

Collaborative environment

Career growth coaching

Job summary

Baker Brothers Plumbing, Air & Electric in Mesquite, TX is seeking an HVAC Purchasing Agent to support our warranty service team by managing the ordering and procurement of parts for repairs and replacements.

You will verify part numbers, coordinate with technicians, vendors, and manufacturers, track shipments, process warranty requests, and maintain organized records to ensure timely service and excellent customer support.

Qualifications

• High School Diploma or equivalent.
• Working knowledge of HVAC parts, components and terminology.
• Experience with HVAC parts ordering, procurement, warranty processing, or service operations preferred.
• Ability to identify parts using model numbers, serial numbers, catalogs, and manufacturer resources.
• Strong attention to detail and accurate order entry.
• Excellent organizational and follow-up skills.
• Ability to manage multiple orders in a fast-paced environment.
• Basic computer skills and ability to learn company software.

Responsibilities

• Identify and order HVAC parts for warranty repairs and replacements.
• Verify model numbers, serial numbers, part numbers, and warranty eligibility.
• Coordinate with technicians, manufacturers, distributors, and vendors to obtain parts.
• Track orders and monitor shipping and delivery dates.
• Process warranty-related parts requests, returns, and exchanges.
• Maintain accurate records of orders and warranty documentation.
• Communicate order updates to technicians and team members.
• Research part availability and identify suitable replacements.
• Maintain organized tracking for outstanding orders and warranty parts.
• Follow company policies while providing timely, professional support to HVAC department.

Skills

HVAC parts knowledge

Order processing

Vendor coordination

Inventory tracking

Documentation skills

Communication with technicians

Education

High School Diploma or equivalent

Tools

Inventory systems

Parts catalogs

Job description

Baker Brothers Plumbing, Air & Electric is seeking a dependable, detail-oriented HVAC Purchasing Agent to support our HVAC warranty service team by managing the ordering and procurement of parts needed for warranty repairs and replacements. The ideal candidate has a strong knowledge of HVAC parts and equipment, excellent organizational skills, and the ability to communicate effectively with technicians, vendors, and manufacturers. This role is essential to ensuring the correct parts are ordered accurately and efficiently so our technicians can complete warranty work and provide excellent customer service.

What's In It For Me?

• Market Value Compensation
• Robust PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options FSA, EAP, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth

What Will I Do?

• Identify and order HVAC parts and components needed for warranty repairs and replacements.
• Use knowledge of HVAC systems, equipment, and components to ensure the correct parts are ordered.
• Verify model numbers, serial numbers, part numbers, and warranty eligibility before placing orders.
• Coordinate with HVAC technicians, manufacturers, distributors, and vendors to obtain the necessary parts.
• Track orders, monitor shipping and delivery dates, and follow up on delayed or backordered items.
• Process warranty-related parts requests, returns, exchanges, and claims as needed.
• Maintain accurate records of parts orders, warranty documentation, and order statuses.
• Communicate order updates and delivery information to technicians and appropriate team members.
• Research part availability and identify suitable replacements when original parts are unavailable.
• Maintain an organized system for tracking outstanding orders and warranty parts.
• Follow company policies and procedures while providing timely, professional support to the HVAC department.

Do I Have What It Takes?

• High School Diploma or equivalent
• Working knowledge of HVAC parts, components, equipment, and terminology is required.
• Previous experience with HVAC parts ordering, procurement, warranty processing, or HVAC service operations is strongly preferred.
• Ability to identify HVAC parts using model numbers, serial numbers, parts catalogs, and manufacturer resources.
• Strong attention to detail and accuracy when entering and tracking orders.
• Excellent organizational, communication, and follow-up skills.
• Ability to manage multiple orders and priorities in a fast-paced environment.
• Basic computer skills and the ability to learn company software and inventory or purchasing systems.
• Must be able to pass a pre-employment drug screen and background check, consistent with applicable law and company policy.
• Must have a clean driving record and more than three years of driving experience.
• Must possess a valid driver's license.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

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