HVAC & Plumbing Dispatcher: Master Scheduling & Service

Cooper's Plumbing & Air; Bainbridge (GA); Presencial; USD 36 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) with company matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Training & development

Resumo da oferta

Cooper’s Plumbing & Air in Bainbridge, GA is seeking a highly organized Dispatcher to coordinate our HVAC team, keep schedules on track, and deliver exceptional customer service. You’ll juggle daily tasks, communicate job details, and match crews to jobs based on strengths.

If you thrive in a fast-paced environment, enjoy solving problems on the fly, and want a supportive, growth‑oriented company, this is your perfect fit. In this in‑person role, you’ll drive efficiency and customer satisfaction.

Qualificações

• Excellent organization and multitasking skills.
• Strong communication and customer service abilities.
• Detail-oriented with a high level of accuracy.
• Quick thinker who stays calm under pressure.
• Goal-driven, dependable, and eager to learn.
• Proficient in Microsoft Office and computer systems.
• HVAC or dispatching experience is a plus, but not required!

Responsabilidades

• Keep Teams Moving: Dispatch HVAC installation crews and manage daily schedules for maximum efficiency.
• Solve Problems: Handle scheduling changes, unexpected challenges, and customer concerns.
• Support Technicians: Communicate job details, track progress, and match teams to jobs based on their strengths and qualifications.
• Deliver Great Service: Answer customer questions, provide updates, and ensure a positive experience.
• Drive Results: Maintain accurate records, meet daily performance goals, and help maximize productivity and revenue.

Conhecimentos

Organizational skills

Multitasking

Communication skills

Customer service

Attention to detail

Calm under pressure

Learning orientation

MS Office proficiency

HVAC/dispatch experience (plus)

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Cooper’s Plumbing & Air in Bainbridge, GA is seeking a highly organized Dispatcher to coordinate our HVAC team, keep schedules on track, and deliver exceptional customer service. You’ll juggle daily tasks, communicate job details, and match crews to jobs based on strengths.

If you thrive in a fast-paced environment, enjoy solving problems on the fly, and want a supportive, growth‑oriented company, this is your perfect fit. In this in‑person role, you’ll drive efficiency and customer satisfaction.