Dispatcher

Cooper's Plumbing & Air; Bainbridge (GA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

401(k) with company matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Training & development

Job summary

Cooper’s Plumbing & Air in Bainbridge, GA is seeking a highly organized Dispatcher to coordinate our HVAC team, keep schedules on track, and deliver exceptional customer service. You’ll juggle daily tasks, communicate job details, and match crews to jobs based on strengths.

If you thrive in a fast-paced environment, enjoy solving problems on the fly, and want a supportive, growth‑oriented company, this is your perfect fit. In this in‑person role, you’ll drive efficiency and customer satisfaction.

Qualifications

• Excellent organization and multitasking skills.
• Strong communication and customer service abilities.
• Detail-oriented with a high level of accuracy.
• Quick thinker who stays calm under pressure.
• Goal-driven, dependable, and eager to learn.
• Proficient in Microsoft Office and computer systems.
• HVAC or dispatching experience is a plus, but not required!

Responsibilities

• Keep Teams Moving: Dispatch HVAC installation crews and manage daily schedules for maximum efficiency.
• Solve Problems: Handle scheduling changes, unexpected challenges, and customer concerns.
• Support Technicians: Communicate job details, track progress, and match teams to jobs based on their strengths and qualifications.
• Deliver Great Service: Answer customer questions, provide updates, and ensure a positive experience.
• Drive Results: Maintain accurate records, meet daily performance goals, and help maximize productivity and revenue.

Skills

Organizational skills

Multitasking

Communication skills

Customer service

Attention to detail

Calm under pressure

Learning orientation

MS Office proficiency

HVAC/dispatch experience (plus)

Tools

Microsoft Office

Job description

BE THE BRAINS BEHIND THE OPERATION!
Are you the person who can juggle ten things at once, solve problems on the fly, and keep everyone moving in the right direction?

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Training & development

BE THE BRAINS BEHIND THE OPERATION!

Are you the person who can juggle ten things at once, solve problems on the fly, and keep everyone moving in the right direction?

We want YOU running the show behind the scenes!

Cooper’s Plumbing & Air is looking for a highly organized, energetic Dispatcher to coordinate our team, keep schedules on track, and deliver exceptional customer service.

If you thrive in a fast-paced environment, love a challenge, and take pride in making things happen, this could be your perfect fit!

What You’ll Do

• Keep Teams Moving: Dispatch HVAC installation crews and manage daily schedules for maximum efficiency.
• Solve Problems: Handle scheduling changes, unexpected challenges, and customer concerns.
• Support Technicians: Communicate job details, track progress, and match teams to jobs based on their strengths and qualifications.
• Deliver Great Service: Answer customer questions, provide updates, and ensure a positive experience.
• Drive Results: Maintain accurate records, meet daily performance goals, and help maximize productivity and revenue.

What We’re Looking For

• Excellent organization and multitasking skills.
• Strong communication and customer service abilities.
• Detail-oriented with a high level of accuracy.
• Quick thinker who stays calm under pressure.
• Goal-driven, dependable, and eager to learn.
• Proficient in Microsoft Office and computer systems.
• HVAC or dispatching experience is a plus, but not required!

Why Join Cooper's?

We’re a growing plumbing and HVAC company serving Southwest Georgia, Tallahassee, and surrounding areas. We believe in doing the right thing, treating people well, and creating opportunities for our team to succeed.

Here’s What You’ll Get:

• $36,000–$40,000 annual salary + monthly bonus opportunities!

• Medical, dental, and vision insurance.
• 401(k) with company matching.
• Paid time off and paid holidays.
• Health savings account and employee discounts.
• Supportive, Christian-based work environment.
• Opportunities for professional growth.

Position Details

• Job Type: Full-Time
• Location: Bainbridge, GA 39817
• Work Location: In-person
• Must be able to commute or relocate before starting.

Cooper's Plumbing & Air is an equal opportunity employer.

Ready to Take Control of the Action?

Don’t just watch the day unfold—be the person who makes it happen!

Join Cooper's Plumbing & Air and turn your organizational skills into a rewarding career.