HVAC Dispatch Coordinator – Fast-Paced, Customer-Focused

Cooper's Plumbing and Air; Bainbridge (GA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Health savings account

Paid time off

Vision insurance

Christian based work environment

Job summary

Cooper’s Plumbing & Air is looking for a Dispatcher to join our team serving Southwest Georgia, Tallahassee, and surrounding areas. The role focuses on coordinating HVAC installations and service calls with a courteous, professional approach.

The successful candidate will multitask efficiently, maintain accuracy, and use MS Office daily. HVAC knowledge is a plus, and the position is in-person with competitive pay and benefits.

Qualifications

• Task-oriented with the ability to multitask in a busy environment.
• High level of accuracy and efficiency.
• Exceptional verbal and written communication skills.
• Goal driven to meet daily performance commitments.
• Willingness to constantly learn and grow.
• Proficient in Microsoft Office.
• HVAC knowledge is a plus, but not required.

Responsibilities

• Dispatch HVAC Install teams.
• Use a courteous and pleasant demeanor to ensure customer satisfaction and collect needed information.
• Manage the dispatch board to keep field personnel productive and generating revenue.
• Take detailed notes for service calls and enter them into the system.

Skills

Task-oriented

Multitasking

Communication skills

Tools

Microsoft Office

HVAC knowledge

Job description

Cooper’s Plumbing & Air is looking for a Dispatcher to join our team serving Southwest Georgia, Tallahassee, and surrounding areas. The role focuses on coordinating HVAC installations and service calls with a courteous, professional approach.

The successful candidate will multitask efficiently, maintain accuracy, and use MS Office daily. HVAC knowledge is a plus, and the position is in-person with competitive pay and benefits.