HVAC & Plumbing Counter Sales Pro — Will Call

famous; Newark (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Paid Time Off (Vacation and Holidays)

Paid Maternity and Paternity Leave

401K Employer Match

Bonus Opportunity

Learning and Development Opportunities

Career Growth Opportunities

Job summary

Famous Supply in Newark, OH is seeking a Counter Sales & Will Call Associate to provide superior customer service in person and over the phone. You will help contractor customers quickly get materials they need and prepare and fulfill Express Will Call orders for pickup.

Responsibilities include processing and scheduling orders, pulling and preparing items from the warehouse, and maintaining clean counter and Will Call areas.

Qualifications

• HVAC or plumbing knowledge required.
• Strong customer service mindset.
• Basic computer skills.
• Ability to stand for long shifts (about 8 hours).
• Ability to lift at least 50 lbs.

Responsibilities

• Deliver friendly, helpful customer service.
• Understand customer needs and recommend appropriate products and solutions.
• Process, schedule, and manage customer orders, open orders, and bids.
• Pull and prepare orders from the warehouse for customers.
• Ensure Will Call orders are fulfilled accurately and ready for pickup within 30 minutes.
• Handle products with care to prevent damage.
• Operate equipment such as an order picker to retrieve items.
• Assist customers at the counter and Will Call area efficiently.
• Maintain clean, organized counter and Will Call areas.

Skills

HVAC/plumbing knowledge

Customer service mindset

Basic computer skills

Ability to stand 8 hours

Fast-paced environment

Lift 50 lbs

Tools

RF scanner

Forklift experience

Job description

Famous Supply in Newark, OH is seeking a Counter Sales & Will Call Associate to provide superior customer service in person and over the phone. You will help contractor customers quickly get materials they need and prepare and fulfill Express Will Call orders for pickup.

Responsibilities include processing and scheduling orders, pulling and preparing items from the warehouse, and maintaining clean counter and Will Call areas.