Fast, Friendly Counter & Will Call Specialist

famous; Fremont (OH); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Maternity/Paternity Leave

401K Match

Bonus Opportunity

Learning & Development

Job summary

Famous Supply is seeking a Counter Sales & Will Call Associate in Ohio to provide in-person and phone assistance. You will fulfill and prepare orders for the Express Will Call Counter, assist customers at the counter, and ensure orders are ready for pickup within 30 minutes.

Ideal candidates have HVAC/plumbing knowledge, a customer-service mindset, basic computer skills, and the ability to lift 50 lbs in a fast-paced environment. Forklift/RF skills are a plus.

Qualifications

• HVAC and/or plumbing knowledge.
• Strong customer service mindset.
• Basic computer skills.
• Ability to stand for most of an 8-hour shift.
• Ability to work in a fast-paced environment.
• Ability to lift at least 50 lbs.

Responsibilities

• Deliver friendly, helpful customer service.
• Understand customer needs and recommend appropriate products and solutions.
• Process, schedule, and manage customer orders, open orders, and bids.
• Pull and prepare orders from the warehouse for customers.
• Ensure Will Call orders are fulfilled accurately and ready for pickup within 30 minutes.
• Handle products with care to prevent damage.
• Operate equipment such as an order picker (including at high heights) to retrieve items.
• Assist customers at the counter and Will Call area efficiently.
• Maintain clean, organized counter and Will Call areas.

Skills

HVAC knowledge

Customer service

Basic computer skills

Stand for 8 hours

Lifting 50 lbs

Fast-paced environment

Tools

Forklift experience

RF scanner

Warehouse experience

Job description

Famous Supply is seeking a Counter Sales & Will Call Associate in Ohio to provide in-person and phone assistance. You will fulfill and prepare orders for the Express Will Call Counter, assist customers at the counter, and ensure orders are ready for pickup within 30 minutes.

Ideal candidates have HVAC/plumbing knowledge, a customer-service mindset, basic computer skills, and the ability to lift 50 lbs in a fast-paced environment. Forklift/RF skills are a plus.