Will Call & Counter Specialist – Fast-Paced Growth

Famous Supply; Fremont, Northern (OH, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Paid Time Off (Vacation and Holidays)

401K Employer Match

Bonus Opportunity

Job summary

Famous Supply, a wholesale distributor serving contractors in HVAC and plumbing, seeks a Counter Sales & Will Call Associate at our Fremont, OH location. You will help customers in person and by phone, process orders, pull items from the warehouse, and ensure Will Call pickups occur within 30 minutes.

Ideal candidates have HVAC or plumbing knowledge, a strong customer service mindset, basic computer skills, and the ability to lift up to 50 lbs in a fast-paced environment.

Qualifications

• HVAC or plumbing knowledge required.
• Strong customer service mindset.
• Basic computer skills.
• Ability to stand for most of an 8-hour shift.
• Able to lift at least 50 lbs.
• Experience in a fast-paced environment preferred.

Responsibilities

• Deliver friendly, helpful customer service.
• Understand customer needs and recommend appropriate products and solutions.
• Process, schedule, and manage customer orders, open orders, and bids.
• Pull and prepare orders from the warehouse for customers.
• Ensure Will Call orders are fulfilled accurately and ready for pickup within 30 minutes.
• Handle products with care to prevent damage.
• Operate equipment such as an order picker to retrieve items.
• Assist customers at the counter and Will Call area efficiently.
• Maintain clean, organized counter and Will Call areas.

Skills

HVAC knowledge

Plumbing knowledge

Customer service

Basic computer skills

Stand for 8 hours

Fast-paced environment

Lifting 50 lbs

Job description

Famous Supply, a wholesale distributor serving contractors in HVAC and plumbing, seeks a Counter Sales & Will Call Associate at our Fremont, OH location. You will help customers in person and by phone, process orders, pull items from the warehouse, and ensure Will Call pickups occur within 30 minutes.

Ideal candidates have HVAC or plumbing knowledge, a strong customer service mindset, basic computer skills, and the ability to lift up to 50 lbs in a fast-paced environment.