HVAC & Plumbing Counter Sales - Customer-First Pro

Granite Group; Conway (AR); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Life insurance

Paid time off (15 days annually) plus

Company holidays

Wellness discounts

Employee discounts

Community involvement through Cares

Job summary

Granite Group in Conway, AR is seeking a counter sales associate to deliver outstanding customer service in HVAC/plumbing products. You will answer inquiries, recommend products, process transactions, and keep the area organized while supporting inventory and transfers between branches.

Ideal candidates have strong communication, a customer-first attitude, and comfort with computer records. Weekend/evening availability may be required as part of a busy retail environment.

Qualifications

• High school diploma or equivalent required.
• Prior customer service, retail, or sales experience strongly preferred.
• Strong communication and interpersonal skills.
• Computer proficiency required: HVAC or plumbing knowledge is a plus (not required)

Responsibilities

• Provide exceptional customer service by assisting with product inquiries and purchases.
• Recommend products tailored to customers' needs and preferences.
• Accurately process sales transactions and maintain computer records.
• Keep the work environment clean, organized, and safe.
• Stay informed on products features, pricing, and availability.
• Collaborate with team members to meet sales goals and service targets.
• Maintain up-to-date product knowledge and monitor industry trends.

Skills

Customer service

Communication skills

Teamwork

Problem-solving

Education

High school diploma or equivalent

Tools

Computer proficiency

HVAC knowledge

Job description

Granite Group in Conway, AR is seeking a counter sales associate to deliver outstanding customer service in HVAC/plumbing products. You will answer inquiries, recommend products, process transactions, and keep the area organized while supporting inventory and transfers between branches.

Ideal candidates have strong communication, a customer-first attitude, and comfort with computer records. Weekend/evening availability may be required as part of a busy retail environment.