Counter Sales Associate — HVAC & Plumbing Savvy

The Granite Group; Waterville (ME); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Comprehensive health benefits

401(k) with company match

Paid time off (15 days annually)

Job summary

The Granite Group in Waterville, ME is seeking a motivated counter sales associate to join our HVAC and plumbing products team. You will assist customers, answer inquiries, and process transactions with accuracy and care.

In addition to sales, you’ll help with inventory management, stocking shelves, and keeping the area clean and organized while collaborating with teammates to hit service and sales targets. Weekend/evening availability is preferred.

Qualifications

• High school diploma or equivalent required.
• Prior customer service, retail, or sales experience strongly preferred.
• Strong communication and interpersonal skills.
• HVAC or plumbing knowledge is a plus (not required).

Responsibilities

• Provide exceptional customer service by assisting with product inquiries and purchases.
• Recommend products tailored to customers’ needs and preferences.
• Accurately process sales transactions and maintain computer records.
• Keep the work environment clean, organized, and safe.
• Stay informed on product features, pricing, and availability.
• Collaborate with team members to meet sales goals and service targets.
• Maintain up-to-date product knowledge and monitor industry trends.

Skills

Customer service

Sales

Communication

Teamwork

POS systems

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

The Granite Group in Waterville, ME is seeking a motivated counter sales associate to join our HVAC and plumbing products team. You will assist customers, answer inquiries, and process transactions with accuracy and care.

In addition to sales, you’ll help with inventory management, stocking shelves, and keeping the area clean and organized while collaborating with teammates to hit service and sales targets. Weekend/evening availability is preferred.