Counter Sales Associate – HVAC & Plumbing Solutions

The Granite Group; Morristown (VT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Employee discounts

Community involvement

Job summary

The Granite Group is seeking a motivated counter sales associate with an interest in HVAC or plumbing products. You will be a key contact for customers, answering inquiries, recommending products, and processing transactions in a fast-paced environment.

The role emphasizes strong communication, teamwork, and accurate record-keeping, with responsibilities in inventory, stocking, and cross-branch coordination to support sales targets.

Qualifications

• High school diploma or equivalent.
• Prior customer service, retail, or sales experience strongly preferred.
• Strong communication and interpersonal skills.
• Computer proficiency required: HVAC or plumbing knowledge is a plus (not required).

Responsibilities

• Provide exceptional customer service by assisting with product inquiries and purchases.
• Recommend products tailored to customers’ needs and preferences.
• Accurately process sales transactions and maintain computer records.
• Keep the work environment clean, organized, and safe.
• Stay informed on product features, pricing, and availability.
• Collaborate with team members to meet sales goals and service targets.
• Maintain up-to-date product knowledge and monitor industry trends.

Skills

Strong communication

Customer service

Retail experience

Computer literacy

HVAC knowledge (optional)

Education

High school diploma

Job description

The Granite Group is seeking a motivated counter sales associate with an interest in HVAC or plumbing products. You will be a key contact for customers, answering inquiries, recommending products, and processing transactions in a fast-paced environment.

The role emphasizes strong communication, teamwork, and accurate record-keeping, with responsibilities in inventory, stocking, and cross-branch coordination to support sales targets.