HVAC & Plumbing Counter Pro — Customer-Driven

Famous Supply; Bedford, Northern (OH, KY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Paid Time Off (Vacation and Holidays)

401K Employer Match

Bonus Opportunity

Learning and Development Opportunities

Job summary

Famous Supply is seeking a Counter Sales Associate at our Ohio branch. You will assist customers in person and by phone, focusing on plumbing and HVAC materials. You will help contractors find the right products and schedule orders, while maintaining a clean, organized counter area.

Starting wage is based on experience, around $20.00/hour, with potential growth. The role operates in a branch setting with standard business hours and some Saturdays.

Qualifications

• HVAC and/or Plumbing knowledge is required or preferred.
• Customer service mindset is essential for helping contractors.
• Ability to use computer systems for orders and inquiries.
• Ability to stand for long periods and lift up to 50 lbs.

Responsibilities

• Provide friendly and helpful customer service.
• Understand customer needs and recommend products and solutions.
• Provide products and solutions to meet customer needs.
• Process and schedule customer orders.
• Manage Open Orders and customer Bids.
• Pull orders from the warehouse to service customers.
• Keep counter area clean and organized.

Skills

HVAC knowledge

Plumbing knowledge

Customer service mindset

Computer use

Stamina

Lifting 50 lbs

Job description

Famous Supply is seeking a Counter Sales Associate at our Ohio branch. You will assist customers in person and by phone, focusing on plumbing and HVAC materials. You will help contractors find the right products and schedule orders, while maintaining a clean, organized counter area.

Starting wage is based on experience, around $20.00/hour, with potential growth. The role operates in a branch setting with standard business hours and some Saturdays.