HVAC & Plumbing Counter Sales Pro

Famous Supply; Mentor (OH); Hybrid; USD 31,000 - 39,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Paid Time Off (Vacation and Holidays)

Paid Maternity and Paternity Leave

401K Employer Match

Bonus Opportunity

Family Atmosphere

Learning and Development Opportunities

Leadership Development Program

Career Growth Opportunities

Job summary

Famous Supply, a wholesale distributor serving contractors in HVAC and Plumbing, is seeking a Counter Associate at our Mentor, OH location. You will work in-person and by phone to help customers find the right materials and solutions.

Hours are Monday–Friday 7am–4:30pm with rotating Saturday mornings. Ideal candidates have HVAC or plumbing knowledge, a strong customer-service mindset, and the ability to lift up to 50 lbs while working in a fast-paced retail setting.

Qualifications

• HVAC or Plumbing knowledge required.
• Customer service mindset essential.
• Ability to use a computer for orders and inquiries.
• Ability to stand for most of an 8-hour shift.
• Ability to work in a fast-paced environment.
• Must be able to lift at least 50 lbs.

Responsibilities

• Provide friendly and helpful customer service.
• Understand customer needs and offer appropriate products.
• Provide products and solutions to meet needs.
• Process and schedule customer orders.
• Manage Open Orders and customer bids.
• Pull orders from the warehouse for customers.
• Keep counter area clean and organized.

Skills

HVAC knowledge

Plumbing knowledge

Customer service mindset

Computer skills

Stand for 8 hours

Lift 50 lbs

Tools

Forklift experience

RF Scanner Experience

Warehouse Experience

Job description

Famous Supply, a wholesale distributor serving contractors in HVAC and Plumbing, is seeking a Counter Associate at our Mentor, OH location. You will work in-person and by phone to help customers find the right materials and solutions.

Hours are Monday–Friday 7am–4:30pm with rotating Saturday mornings. Ideal candidates have HVAC or plumbing knowledge, a strong customer-service mindset, and the ability to lift up to 50 lbs while working in a fast-paced retail setting.