HVAC Parts Sales Specialist

MPSW; Phoenix (AZ); On-site; USD 36,000 - 60,000; Full time

Job summary

MPSW in Phoenix, AZ is seeking a Parts Counter Salesperson to process customer orders and respond to inquiries. The role requires attention to detail, a customer service mindset, and the ability to work well with others in a team.

Responsibilities include selling HVAC parts over phone, email, and in person; handling quotes and orders; promoting products and maintaining relationships with customers and partners; and recording inventory discrepancies.

Qualifications

• High school diploma or GED equivalent.
• Computer skills are essential; HVAC Parts background preferred.
• HVAC, Mechanical Contracting, Engineering or Construction industry experience a plus.

Responsibilities

• Conducts sales of HVAC parts, equipment, and supplies over the phone, by email, and over the counter.
• Promptly identify parts and process quotes & orders for customers.
• Actively promote product promotions to customers.
• May load and unload shipment of parts, supplies, and equipment.
• Responds to customer inquiries, questions, or concerns regarding products or services.
• Records inventory discrepancies.
• Follows up with customers.
• Determines best method to resolve customer issues.
• Develop & maintain relationships with customers and partners.
• Exhibits strong organizational and customer service skills.

Skills

Customer service

Attention to detail

Team player

Self-motivated

Communication

Education

High school diploma or GED

Job description

MPSW in Phoenix, AZ is seeking a Parts Counter Salesperson to process customer orders and respond to inquiries. The role requires attention to detail, a customer service mindset, and the ability to work well with others in a team.

Responsibilities include selling HVAC parts over phone, email, and in person; handling quotes and orders; promoting products and maintaining relationships with customers and partners; and recording inventory discrepancies.