HVAC Parts Counter & Customer Solutions Specialist

HTS Engineering Ltd.; San Antonio (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers' rep in North America, offering a storefront environment where staff assist customers with product questions and selections.

The role emphasizes mechanical aptitude, a service mindset, and the ability to learn about HVAC offerings through training sessions. Candidates should be able to lift up to 50 lbs, stand for long periods, and communicate clearly in English.

Qualifications

• Experience or interest in HVAC products is a plus, but not required.
• Must be able to lift up to 50 lbs and stand most of the day.
• Must read/write/communicate clearly in English; bilingualism is a plus.

Responsibilities

• Assist customers in-store with questions about HVAC products.
• Be mechanically inclined and willing to learn.
• Research product and parts using internet, catalogs, and other software.
• Provide customer service driven assistance to shoppers.

Skills

Customer service

Mechanical inclination

Willingness to learn

Product research

Communication skills

Basic math skills

Computer literacy

Bilingual (plus)

Tools

Internet research

Job description

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers' rep in North America, offering a storefront environment where staff assist customers with product questions and selections.

The role emphasizes mechanical aptitude, a service mindset, and the ability to learn about HVAC offerings through training sessions. Candidates should be able to lift up to 50 lbs, stand for long periods, and communicate clearly in English.